Decision search
Your search has 58551 results
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Solihull Metropolitan Borough Council (25 026 299)
Statement Closed after initial enquiries Street furniture and lighting 16-Jun-2026
Summary: We will not investigate this complaint about the relocation of a lighting column because there is insufficient evidence of fault in the Council’s actions to justify our involvement.
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Boston Borough Council (25 026 648)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate Mr X’s complaint about how it made and recorded its decision to reduce public speaking time at its planning committee meetings, and how it handled his complaint. There is insufficient significant personal injustice caused to him by the matters complained of to warrant us investigating. We also cannot achieve the key outcome Mr X wants from his complaint. We do not investigate councils’ complaint handling where we are not investigating the core issues which gave rise to the complaint.
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Essex County Council (25 027 601)
Statement Upheld Special educational needs 16-Jun-2026
Summary: We will not investigate Mrs X’s complaint about delays in the Education Health and Care Plan process. This is because the Council has agreed to apologise to Mrs X and pay her £100 per month for the delay. We consider this an appropriate remedy and further investigation is therefore unlikely to achieve anything more.
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South Kesteven District Council (25 028 005)
Statement Closed after initial enquiries Councillor conduct and standards 16-Jun-2026
Summary: We will not investigate this complaint about the way the Council dealt with a complaint that members of the Planning Committee breached the Council’s code of conduct. We have not seen enough evidence of fault to justify an investigation. Nor do we consider the complainant has suffered a significant personal injustice because of the way the Council dealt with her complaint.
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Dorset & Wiltshire Fire and Rescue Service (25 029 051)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate this complaint about the Authority’s decision not to issue an enforcement notice. It is unlikely we would find fault, if we were to investigate and we cannot achieve the outcome Mr X wants.
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North Tyneside Metropolitan Borough Council (25 030 882)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate Mrs X’s complaint about an insurance claim outcome. This is because it would be reasonable to expect Mrs X to go to court. And we will not investigate any side issues arising such as the complaint handling as it would not be proportionate to do so if we are not considering the core complaint.
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Hertfordshire County Council (26 003 186)
Statement Closed after initial enquiries School admissions 16-Jun-2026
Summary: We will not investigate Mrs X’s complaint about not being offered a place at her preferred school. It is reasonable to expect her to appeal that decision. The Office of the Schools Adjudicator is better placed to consider if the Council’s schools admissions scheme complies with the guidance.
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Surrey County Council (26 003 694)
Statement Closed after initial enquiries School admissions 16-Jun-2026
Summary: We will not investigate Miss X’s complaint about the Council refusing to award her child medical priority in a school admissions application as she has appealed to the appeals panel. We will not investigate a 14 day delay as its not sufficient to warrant an investigation.
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Warwickshire County Council (26 006 267)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr B’s personal data. This is because the Information Commissioner is better placed to consider this complaint.
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Swindon Borough Council (26 006 411)
Statement Closed after initial enquiries Other 16-Jun-2026
Summary: We will not investigate Mr B’s complaint that the Council wrongly removed and destroyed his vehicle. This is because it is reasonable for Mr B to take the Council to court.