Decision search
Your search has 59746 results
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London Borough of Barnet (26 003 440)
Statement Closed after initial enquiries Housing benefit and council tax benefit 09-Aug-2026
Summary: We will not investigate this complaint about a housing benefit overpayment because it is out of time and there was a right of appeal to a tribunal.
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Hertfordshire County Council (26 004 481)
Statement Closed after initial enquiries Other 09-Aug-2026
Summary: We will not investigate this complaint about the actions of children’s services. The complaint relates to matters that happened more than 12 months ago, and it is reasonable to expect Mr X to have complained to us sooner.
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London Borough of Barnet (26 006 037)
Statement Closed after initial enquiries Other 09-Aug-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to maintain the public highway to a reasonable standard. This is because it is reasonable for Mr X to submit a claim to the Council’s insurers and ultimately take the matter to court.
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London Borough of Barnet (26 006 211)
Statement Closed after initial enquiries Parking and other penalties 09-Aug-2026
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his concerns about parking on his street. This is because there is not enough evidence of fault in the Council’s decision-making process to justify an investigation.
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North Tyneside Metropolitan Borough Council (26 006 821)
Statement Closed after initial enquiries Friends and family carers 09-Aug-2026
Summary: We cannot investigate this complaint about the actions of Council officers relating to the care of a child. This is because the matters have been, or can be, considered in court.
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Royal Borough of Greenwich (25 023 819)
Statement Closed after initial enquiries Assessment and care plan 09-Aug-2026
Summary: We will not investigate Ms X’s complaint about the Council ending her reablement service and failing to provide additional care assessment or support. There is not enough evidence of fault by the Council. It is also unlikely an investigation by the Ombudsman would add to the Council’s response.
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London Borough of Camden (25 024 478)
Statement Closed after initial enquiries School transport 09-Aug-2026
Summary: We will not investigate Ms X’s complaint about a school transport failure and the Council’s response to her concerns. There is insufficient outstanding injustice and an investigation would not lead to a different outcome.
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Halton Borough Council (25 024 798)
Statement Closed after initial enquiries School transport 09-Aug-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse school travel assistance for her child. There is not enough evidence of fault by the Council to justify us investigating.
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Warwickshire County Council (25 024 825)
Statement Closed after initial enquiries Other 09-Aug-2026
Summary: We will not investigate this complaint about charging for music lessons provided by the Council. There is insufficient evidence of injustice to warrant investigation.
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Eastbourne Borough Council (25 024 925)
Statement Closed after initial enquiries Planning applications 09-Aug-2026
Summary: We will not investigate Mr X's complaint about the Council's handling of his clients’ planning applications and its complaint handling. This is because any injustice to Mr X is not significant enough to justify an investigation.