Decision search
Your search has 56552 results
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London Borough of Barnet (25 018 611)
Statement Closed after initial enquiries Council tax 29-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to issue Miss X with a council tax bill within a timely manner. This is because the Valuation Tribunal would be better placed to investigate this complaint.
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West Sussex County Council (25 018 679)
Statement Closed after initial enquiries Parking and other penalties 29-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a dropped kerb to the front of her property. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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London Borough of Newham (25 018 834)
Statement Closed after initial enquiries Parking and other penalties 29-Mar-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice. This is because it would have been reasonable for Mr X to apply to the Traffic Enforcement Centre to take the process back to an earlier stage. Any injustice Mr X has suffered is not significant enough to justify our involvement.
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Lancashire County Council (25 019 044)
Statement Closed after initial enquiries Special educational needs 29-Mar-2026
Summary: We cannot investigate this complaint about the Council’s handling of an Education Health and Care plan. This is because the complainant has used his right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the courts have decided the Ombudsman cannot intervene where the right to appeal has been used.
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East Riding of Yorkshire Council (25 019 307)
Statement Closed after initial enquiries Planning applications 29-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s planning applications. He has had access to an alternative remedy by way of an appeal to the Planning Inspector.
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London Borough of Bromley (25 019 366)
Statement Upheld Enforcement 29-Mar-2026
Summary: We have upheld Miss X’s complaint that the Council failed to act when she reported planning enforcement concerns. We found fault because the Council said her reports were accidentally overlooked. The Council has agreed to apologise, make a symbolic payment, and investigate her concerns. This provides a proportionate remedy for the injustice caused.
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Essex County Council (25 019 393)
Statement Closed after initial enquiries Street furniture and lighting 29-Mar-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to use its powers under the Highways Act 1980 to remove flags from lampposts on the public highway or its decision-making about the matter because there is insufficient evidence of fault.
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Reading Borough Council (25 019 419)
Statement Closed after initial enquiries Refuse and recycling 29-Mar-2026
Summary: We will not investigate this complaint about missed waste collections. The Council has explained the reasons for the service failure and what it is doing. It is unlikely we would add to that or reach a different outcome. The claimed injustice is not enough to justify our involvement.
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Harlow District Council (25 019 501)
Statement Closed after initial enquiries Refuse and recycling 29-Mar-2026
Summary: We will not investigate this complaint about missed waste collections. The injustice is not enough to justify our involvement.
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London Borough of Haringey (25 019 881)
Statement Closed after initial enquiries Leisure and culture 29-Mar-2026
Summary: We will not investigate this complaint about how the Council operates a leisure centre. This is because any injustice is not significant enough to warrant our involvement.