Decision search
Your search has 58275 results
-
London Borough of Harrow (26 008 879)
Statement Closed after initial enquiries Trees 06-Jul-2026
Summary: We will not investigate this complaint about a claim for damaged property where the complainant believes the Council is liable for compensation. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can decide whether the Council was negligent and award compensation. It is therefore reasonable to expect them to use their legal remedy.
-
Surrey County Council (26 008 895)
Statement Closed after initial enquiries Other 06-Jul-2026
Summary: We will not investigate X’s complaint about the conduct of a Council officer or about the email address used by the Council to respond to X. Neither of these issues have caused X a significant enough injustice to warrant investigation.
-
Lancashire County Council (26 008 906)
Statement Closed after initial enquiries Other 06-Jul-2026
Summary: We will not investigate X’s complaint about how the Council dealt with his questions about safeguarding matters and his subsequent complaints. This is because the issues raised have not caused X a significant injustice.
-
Birmingham City Council (26 008 958)
Statement Closed after initial enquiries Refuse and recycling 06-Jul-2026
Summary: We cannot investigate this complaint about bin collections. The matter is a result of industrial action by the Council’s refuse collection staff and so is a matter that affects all or most people in the area.
-
Blackpool Borough Council (26 010 001)
Statement Closed after initial enquiries Parking and other penalties 06-Jul-2026
Summary: We cannot investigate X’s complaint about the enforcement of a Penalty Charge Notice. X has progressed the matter through the statutory process and has applied to the County Court to challenge the Traffic Enforcement Centre’s decision.
-
Bristol City Council (25 026 759)
Statement Closed after initial enquiries Council tax 06-Jul-2026
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax. This is because there is not enough evidence of fault by the Council to warrant investigation.
-
City of Doncaster Council (25 027 666)
Statement Closed after initial enquiries Trees 06-Jul-2026
Summary: We will not investigate Mr X’s complaint about Council -owned trees near his daughter’s property, which he says have damaged it. This is because it is reasonable for Mrs X to pursue any claim for compensation through the court.
-
Liverpool City Council (25 027 765)
Statement Closed after initial enquiries Other 06-Jul-2026
Summary: We will not investigate this complaint from Mrs X, made on behalf of Ms Y, about the Council’s actions relating to a historic fostering placement. This is because, there is not enough evidence of fault in the Council’s decision-making process to warrant further investigation.
-
London Borough of Haringey (25 012 959)
Statement Upheld Allocations 06-Jul-2026
Summary: Miss X complained about how the Council handled an incident of harm against her child by a neighbour. She raised concerns about safety and overcrowding and complained it did not rehouse her or award additional priority to move. We did not find the Council at fault for its actions and considerations with the incident. The Council accepted fault for its poor complaints handling and apologised to Miss X. We decided this was appropriate to remedy Miss X’s injustice for this and did not make further recommendations.
-
Statement Not upheld Other 06-Jul-2026
Summary: Mrs X complained about the Authority’s handling of her request for her property be considered for residential development. We will not investigate this complaint further. We would be unlikely find evidence of fault in the decision-making process, to recommend a remedy or achieve a meaningful outcome for Mrs X.