Decision search
Your search has 59748 results
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London Borough of Lewisham (26 014 189)
Statement Upheld Other 07-Sep-2026
Summary: Ms X complained the Council failed to properly comply with the recommended actions it agreed to complete following the Ombudsman’s investigation into her original complaint about delays in the children’s statutory complaints procedure. There was fault by the Council for its failure to complete the agreed actions. This caused injustice to Ms X. The Council will take action to remedy the injustice caused.
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Tameside Metropolitan Borough Council (26 014 709)
Statement Closed after initial enquiries Child protection 07-Sep-2026
Summary: We cannot investigate X’s complaint about information the Council provided during court proceedings. This is because the law prevents us from investigating complaints about what happens in court. X’s complaint about other matters is made late.
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Newark & Sherwood District Council (26 014 730)
Statement Closed after initial enquiries Councillor conduct and standards 07-Sep-2026
Summary: We will not investigate this complaint about how the Council dealt with a complaint about a councillor’s conduct. This is because there is insufficient evidence of fault.
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London Borough of Southwark (26 014 854)
Statement Closed after initial enquiries Managing council tenancies 07-Sep-2026
Summary: We cannot investigate this complaint about how the Council managed a housing tenancy. This is because the law prevents us from investigating the Council’s management of social housing.
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London Borough of Havering (26 014 993)
Statement Closed after initial enquiries Parking and other penalties 07-Sep-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking or traffic contravention. It would be reasonable to have expected the complainant to have used the statutory representations and appeals procedure.
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London Borough of Brent (26 015 058)
Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026
Summary: We will not investigate this complaint about the Council issuing X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, X can challenge the notice in court.
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Lancashire County Council (26 015 074)
Statement Closed after initial enquiries Child protection 07-Sep-2026
Summary: We will not investigate this complaint about the Council’s contact with Mr X, relating to child protection procedures. There are other bodies better placed to consider his complaint and there is otherwise no worthwhile outcome achievable by us investigating.
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London Borough of Hounslow (25 025 156)
Statement Closed after initial enquiries Disabled children 07-Sep-2026
Summary: We will not investigate Ms X’s complaint about her request for a sensory room at home because there is not enough evidence of fault to justify an investigation.
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Cambridgeshire County Council (25 025 286)
Statement Closed after initial enquiries Alternative provision 07-Sep-2026
Summary: We will not investigate this complaint about alternative provision because there is not enough evidence of fault to justify an investigation.
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Nottingham City Council (25 025 288)
Statement Closed after initial enquiries Child protection 07-Sep-2026
Summary: We will not investigate this complaint about the Council’s decision not to take safeguarding action. There is insufficient evidence of fault on the Council’s part to warrant investigation.