Decision search
Your search has 51453 results
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Newcastle-under-Lyme Borough Council (24 018 773)
Statement Closed after initial enquiries Planning applications 28-Apr-2025
Summary: We will not investigate this complaint about the way the Council dealt with a planning application before deciding to grant planning permission. We have not seen sufficient evidence of fault in the way the Council considered the application to justify an investigation.
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North Somerset Council (24 019 154)
Statement Closed after initial enquiries Council tax 28-Apr-2025
Summary: We will not investigate Mr X’s complaint about the Council’s delay in council tax billing. The Council has apologised and taken steps to improve the service. Further investigation would not achieve a different outcome.
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Solihull Metropolitan Borough Council (24 019 381)
Statement Closed after initial enquiries Planning applications 28-Apr-2025
Summary: We will not investigate this complaint about advice given to a Planning Committee about national rail works. There is not enough evidence of fault by the Council, and our involvement could not achieve a different outcome.
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North Northamptonshire Council (24 019 678)
Statement Closed after initial enquiries Assessment and care plan 28-Apr-2025
Summary: We will not investigate this complaint about the Council’s alleged failure to provide Mr Y’s care. We could not achieve a meaningful outcome given Mr Y’s family’s clearly stated intention to begin court proceedings about the matter. Any investigation by us would prejudice those proceedings.
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Cambridgeshire County Council (24 019 754)
Statement Upheld Special educational needs 28-Apr-2025
Summary: We will not investigate Miss X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
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Hertfordshire County Council (24 019 788)
Statement Upheld Special educational needs 28-Apr-2025
Summary: We have upheld Ms X’s complaint about the Council’s delay in completing the reviews of her children’s Education, Health and Care plans. The Council has agreed to resolve the complaints early by providing a proportionate remedy for the injustice caused.
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Bristol City Council (24 019 885)
Statement Closed after initial enquiries Homelessness 28-Apr-2025
Summary: We will not investigate this complaint about disrepair in a housing association accommodation. We cannot investigate complaints about the management of tenancies by social housing landlords.
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Autism West Midlands (24 019 910)
Statement Closed after initial enquiries Other 28-Apr-2025
Summary: We will not investigate Mrs X complaint about the closure of her son’s care home and the way the care provider handled this process. This is because there is another body better placed to consider the complaint.
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London Borough of Hammersmith & Fulham (24 019 983)
Statement Closed after initial enquiries Licensing 28-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of noise nuisance and alleged licence breach at a pub near the complainant’s home. This is because there is not enough evidence of fault by the Council and an investigation would not achieve a different outcome.
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City of Doncaster Council (24 020 084)
Statement Closed after initial enquiries Special educational needs 28-Apr-2025
Summary: We will not investigate this complaint that the Council delayed amending and issuing the complainant’s son’s Education Health and Care plan. There is insufficient evidence of fault on the Council’s part to warrant investigation.