Decision search
Your search has 54155 results
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Westminster City Council (25 007 659)
Statement Upheld Other 03-Nov-2025
Summary: We will not investigate Ms X’s complaint about children services’ actions. We have upheld Ms X’s complaint as the Council has now agreed to follow the Children Act statutory complaints’ procedure which is a proportionate way to resolve the complaint.
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Cambridgeshire County Council (25 007 660)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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London Borough of Barnet (25 007 695)
Statement Closed after initial enquiries Other 03-Nov-2025
Summary: We will not investigate this complaint about Council’s involvement in the enforcement of business rates debt. This is because the Council has taken appropriate steps to resolve the matter and further investigation would not lead to a different outcome.
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Buckinghamshire Council (25 007 717)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Essex County Council (25 007 815)
Statement Upheld Special educational needs 03-Nov-2025
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy, and this removes the need for us to investigate.
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Oxfordshire County Council (25 007 844)
Statement Closed after initial enquiries Special educational needs 03-Nov-2025
Summary: We will not investigate Mrs X’s complaint about the advice the Council secured during the Education, Health and Care Plan process. This is because it was reasonable for Mrs X to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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London Borough of Brent (25 007 957)
Statement Closed after initial enquiries Allocations 03-Nov-2025
Summary: We will not investigate this complaint about the unsuitability of Miss X’s accommodation. This is because we could not add to the investigation carried out by the Council. Miss X now has the right to appeal to the County Court regarding the suitability of her accommodation.
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Arun District Council (25 008 017)
Statement Closed after initial enquiries Allocations 03-Nov-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Wakefield City Council (25 008 123)
Statement Closed after initial enquiries Highway repair and maintenance 03-Nov-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to do works to a junction near where he lives to help pedestrians, how it made that decision and replied to his complaint. There is not enough evidence of Council fault and insufficient significant personal injustice caused to Mr X by the matters complained of to warrant an investigation. We do not investigate councils’ complaint-handling where we are not investigating the core matters giving rise to the complaint.
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Ashford Borough Council (25 008 368)
Statement Closed after initial enquiries Planning applications 03-Nov-2025
Summary: We will not investigate Mr X’s complaint about delays in deciding a planning application. It would be reasonable for Mr X to appeal to the Planning Inspectorate.