Decision search
Your search has 58275 results
-
London Borough of Barnet (25 023 940)
Statement Closed after initial enquiries Planning applications 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to take further enforcement action against building work at his neighbour’s property. Part of the complaint is late, and we have seen no good reasons why Mr X could not have complained to us much sooner. For the part that is not late, we cannot achieve the outcome Mr X is seeking.
-
Liverpool City Council (25 022 971)
Statement Closed after initial enquiries Other 07-Jul-2026
Summary: We will not investigate Mr X’s complaint about the Council’s electric vehicle charging policy. This is because there is no significant injustice and it is unlikely the Ombudsman would find fault.
-
Shropshire Council (26 010 006)
Statement Closed after initial enquiries Council tax 07-Jul-2026
Summary: We will not investigate this complaint about Council Tax liability, or the authenticity of a liability order. Miss X can appeal to the Valuation Tribunal about liability and would need to challenge the order in court. Also, we will not investigate Miss X’s complaint about the Council’s communication with her because there is not enough evidence of fault to justify an investigation.
-
Bolton Metropolitan Borough Council (26 010 121)
Statement Closed after initial enquiries Private housing 07-Jul-2026
Summary: We will not investigate this complaint about the Council’s actions when placing local land charges on Ms X’s property. The matter relates to notices served to Ms X as a private landlord. It was reasonable to expect Ms X to appeal to court about the notices.
-
Epsom and St Helier University Hospital NHS Trust (25 029 796a)
Statement Closed after initial enquiries Hospital acute services 06-Jul-2026
Summary: We will not investigate a complaint about the conduct of a conversation with a patient at their hospital bedside, or about discharge planning or complaint handling. It is unlikely an investigation would find a significant outstanding injustice related to these matters.
-
Chorley Borough Council (25 029 833)
Statement Closed after initial enquiries Antisocial behaviour 06-Jul-2026
Summary: We will not investigate this complaint about how the Council dealt with Mr X’s noise complaint. This is because the complaint is late and there are no good reasons for this.
-
Hertfordshire County Council (25 030 182)
Statement Closed after initial enquiries Friends and family carers 06-Jul-2026
Summary: We cannot investigate this complaint about the Council’s kinship assessment. This is because the law prevents us from investigating issues considered by a court.
-
Sefton Metropolitan Borough Council (25 030 317)
Statement Closed after initial enquiries Trees 06-Jul-2026
Summary: We will not investigate Mr X’s complaint about damage caused to his property by a Council owned tree because it is reasonable to expect him to take the matter to court. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.
-
Hayfield Cross Church Of England School (25 030 777)
Statement Upheld School admissions 06-Jul-2026
Summary: Miss X complained about the Hayfield Cross Church of England school’s refusal of her application for delayed entry to reception year for her summer born child, Y. She says the school failed to consider her preference and based its decision against guidance. We found the school at fault. It should apologise, make payment to remedy the injustice caused and re-consider Miss X’s request.
-
Tunbridge Wells Borough Council (26 000 788)
Statement Closed after initial enquiries Council tax 06-Jul-2026
Summary: We will not investigate this complaint that the Council had no authorisation from Mr X to collect council tax payments from his bank by direct debit as he is not caused a level of injustice from this to justify our further involvement.