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  • Hampshire County Council (24 020 379)

    Statement Closed after initial enquiries Special educational needs 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council imposing controls on how he can contact the Council. It is unlikely we would find he has been caused any significant injustice.

  • London Borough of Bromley (24 020 417)

    Statement Closed after initial enquiries Allocations 28-Apr-2025

    Summary: We will not exercise discretion to investigate this complaint about the Council’s offer of housing association accommodation made to the complainant in 2019. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner. We will not investigate the Council’s assessment of her housing application. The Council has reviewed the decision on her case and there is insufficient evidence of fault which would warrant an investigation.

  • East Suffolk Council (24 020 544)

    Statement Closed after initial enquiries Other 28-Apr-2025

    Summary: We cannot investigate Mr X’s complaint about the Council’s handling of a request to adopt an old telephone box. This is because the complaint is by the local Parish Council and the law prevents us from investigating complaints by public bodies.

  • Swindon Borough Council (24 020 661)

    Statement Closed after initial enquiries Other 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of a planning application. This is because the Council has not yet granted planning permission and we could not therefore say its actions caused Mr X significant injustice.

  • Spelthorne Borough Council (24 020 710)

    Statement Upheld Council tax 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about council tax liability. This is because the Council has accepted it did not tell Mr X about his right to appeal its decision to the Valuation Tribunal. It has now agreed to suitable remedies and a service improvement. There is insufficient evidence of fault to justify investigating Mr X's complaint about the actions of a Council enforcement agent.

  • Guildford Borough Council (24 020 755)

    Statement Closed after initial enquiries Other 28-Apr-2025

    Summary: We will not investigate this complaint about staff conduct and also about the Council’s handling of his request for his personal data. Firstly, we are unlikely to find fault in how the Council has responded to Mr X’s complaint about its staff. And, secondly, because the Information Commissioner’s office is better placed to consider access to data matters.

  • Central Bedfordshire Council (24 020 889)

    Statement Closed after initial enquiries School transport 28-Apr-2025

    Summary: We will not investigate this complaint about the conduct of a school transport appeal provided by the Council. There is not enough evidence of fault by the Council to warrant investigation.

  • City of Wolverhampton Council (24 020 897)

    Statement Closed after initial enquiries Other 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about an officer’s actions whilst issuing him a Fixed Penalty Notice for spitting. This is because Mr X could have raised a defence against the issuing of the notice in court if he considered there was fault in the way it was issued. We will not investigate Mr X’s complaint about the Council’s response to his subject access request because it is a data matter the Information Commissioner’s Office is best placed to consider and decide.

  • Cumberland Council (24 020 970)

    Statement Closed after initial enquiries Parking and other penalties 28-Apr-2025

    Summary: We will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the tribunal.

  • West Northamptonshire Council (24 021 275)

    Statement Closed after initial enquiries Child protection 28-Apr-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling following a safeguarding referral about his child. The law prevents us from investigating anything that is the subject of court proceedings and could reasonably be raised in court.

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