Decision search
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Manchester City Council (23 019 193)
Statement Closed after initial enquiries Enforcement 15-Mar-2024
Summary: We cannot investigate Mr X’s complaint about a planning enforcement notice issued by the Council. This is because Mr X has used his right of appeal to the Planning Inspector.
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Transport for London (23 019 242)
Statement Closed after initial enquiries Parking and other penalties 15-Mar-2024
Summary: We will not investigate Mrs X’s complaint about several penalty charge notices issued by Transport for London. This is because it would have been reasonable for Mrs X to appeal.
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Manchester City Council (23 019 250)
Statement Closed after initial enquiries Parking and other penalties 15-Mar-2024
Summary: We will not investigate Mr X’s complaint about a penalty charge notice issued by the Council. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to reinstate his right of appeal.
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London Borough of Lambeth (23 019 594)
Statement Closed after initial enquiries Parking and other penalties 15-Mar-2024
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mr X to have appealed to London Tribunals about it.
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Redcar & Cleveland Council (23 019 727)
Statement Closed after initial enquiries Parking and other penalties 15-Mar-2024
Summary: We cannot investigate this complaint about a parking penalty charge notice as Mr X appealed to the independent tribunal and as such, the matter is no longer within our legal remit.
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Staffordshire County Council (23 019 766)
Statement Upheld Other 15-Mar-2024
Summary: We uphold this complaint that the Council delayed its response under the statutory process for complaints about children’s services. The Council has agreed to resolve the matter by providing a suitable remedy for the injustice the complainant has been caused.
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Oxford City Council (23 019 780)
Statement Closed after initial enquiries Trees 15-Mar-2024
Summary: We will not investigate this complaint caused to the complainant’s wall. This is because the courts are best placed to calculate claims for damages. It is therefore reasonable to expect the complainant to go to court to resolve his complaint.
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East Suffolk Council (23 019 810)
Statement Closed after initial enquiries Planning applications 15-Mar-2024
Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control and a retrospective planning application. This is because we are unlikely to find fault.
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Statement Closed after initial enquiries Homelessness 15-Mar-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homeless case. He says the Council has ended its duty and has stopped paying for his accommodation. This is because it would be reasonable for Mr X to ask the Council to review its decision. Following this, if Mr X is unhappy with the Councils’ review decision, he has the right to appeal to the county court.
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Statement Closed after initial enquiries Enforcement 15-Mar-2024
Summary: We will not investigate Mr X’s complaint. This is because it is partly about matters we have previously considered and the remaining issues have been, or are being, considered by other bodies which are best placed to consider them.