Decision search
Your search has 56552 results
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London Borough of Southwark (25 019 019)
Statement Closed after initial enquiries Private housing 30-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s failure to ensure vacant possession when his formal notice expired. This is because it was appropriate for him to take court action to evict the tenant so he could sell the property.
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New Forest District Council (25 019 505)
Statement Closed after initial enquiries Refuse and recycling 30-Mar-2026
Summary: We will not investigate this complaint about missed waste collections, failing to provide black sacks, and failing to respond to concerns. Although it was frustrating, there is not enough injustice to justify an Ombudsman investigation.
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Statement Closed after initial enquiries Refuse and recycling 30-Mar-2026
Summary: We will not investigate this complaint about missed bin collections. This is because there is not enough injustice to justify our involvement.
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Bolton Metropolitan Borough Council (25 019 865)
Statement Closed after initial enquiries Council tax 30-Mar-2026
Summary: We will not investigate this complaint about a Council tax premium because it was withdrawn by the complainant.
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London Borough of Hillingdon (25 020 318)
Statement Closed after initial enquiries Council tax 30-Mar-2026
Summary: We will not investigate Miss X’s complaint about council tax reductions and discounts. Miss X can appeal to the Valuation Tribunal and it is reasonable to expect her to do so.
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Transport for London (25 020 343)
Statement Closed after initial enquiries Parking and other penalties 30-Mar-2026
Summary: We will not investigate Mr X’s complaint about a penalty charge notice. Transport for London has cancelled the penalty and therefore there is no worthwhile outcome from our investigation.
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Stoke-on-Trent City Council (25 020 639)
Statement Closed after initial enquiries Council tax 30-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council applying an empty home tax premium to his home or its recovery action. It is reasonable for him to appeal to the Valuation Tribunal. The Council is entitled to continue recovery action until then.
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Manchester City Council (25 020 785)
Statement Upheld Parking and other penalties 30-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. The Council has now cancelled the penalty charge. Investigation by us would not achieve anything more.
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Bath and North East Somerset Council (25 025 823)
Statement Closed after initial enquiries Councillor conduct and standards 30-Mar-2026
Summary: We will not investigate how the Council dealt with a complaint about councillor conduct as any injustice arising from this is not sufficient to warrant our further involvement.
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Lancashire County Council (25 030 007)
Statement Closed after initial enquiries Residential care 30-Mar-2026
Summary: We will not investigate this complaint about the conduct of a former employee of the Council during a meeting in November 2020. This is because the complaint is late and there are no good reasons to investigate now.