Decision search
Your search has 59748 results
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London Borough of Redbridge (25 024 774)
Statement Closed after initial enquiries Other 07-Sep-2026
Summary: We will not investigate Dr Z's complaint about the Council's alleged failure to act on safeguarding concerns and its handling of his complaint. This is because further investigation would be unlikely to find evidence of fault by the Council.
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North Northamptonshire Council (25 027 066)
Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026
Summary: We will not investigate this complaint about failed waste collections and complaint handling. This is because further investigation is unlikely to find fault by the Council.
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City of Wolverhampton Council (25 027 859)
Statement Closed after initial enquiries Council house sales and leaseholders 07-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a “right to buy” application. It is reasonable to expect the complainants to take court action.
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London Borough of Tower Hamlets (25 028 367)
Statement Closed after initial enquiries Refuse and recycling 07-Sep-2026
Summary: We will not investigate Ms X’s complaint that the Council refuse collections. This is because further investigation would not lead to a different outcome.
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Northumberland County Council (25 028 557)
Statement Upheld Housing benefit and council tax benefit 07-Sep-2026
Summary: We upheld Mr X’s complaint about how the Council handled his application for a Discretionary Housing Payment (DHP). The Council agreed to resolve the complaint early by carrying out a fresh review of Mr X’s application and issuing a service improvement.
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London Borough of Lambeth (25 028 618)
Statement Closed after initial enquiries Council house sales and leaseholders 07-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of a right to buy application as it is made late and is better addressed in court.
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London Borough of Lambeth (25 028 812)
Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Sep-2026
Summary: We will not investigate this complaint about a housing benefit transitional payment. This is because there is not enough evidence of fault by the Council to warrant investigation.
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Birmingham City Council (25 029 064)
Statement Closed after initial enquiries Council tax 07-Sep-2026
Summary: We will not investigate this complaint about council tax recovery. Part of the complaint is late. We cannot investigate the liability matters because Mr X has appealed. There is not enough evidence of fault in the Council’s more recent actions.
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London Borough of Newham (25 029 106)
Statement Closed after initial enquiries Council tax 07-Sep-2026
Summary: We will not investigate this complaint about council tax and council tax reduction. There is not enough evidence of fault by the Council to justify investigation. The Council has taken suitable action regarding its communication. Mr X can appeal to the tribunal regarding his council tax reduction claim.
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Rutland County Council (25 029 664)
Statement Closed after initial enquiries Planning applications 07-Sep-2026
Summary: We will not investigate this complaint about the Council’s handling of the complainant’s planning application, and the subsequent complaint process. The law does not allow us to investigate where the complainant has already used their right of appeal to the Planning Inspectorate. It would also not be a good use of our resources to look at the Council’s subsequent complaint handling in isolation.