London Borough of Newham (25 010 219)

Statement Closed after initial enquiries Allocations 16-Dec-2025

Summary: We will not investigate this complaint about the Cuoncil’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

Kirklees Metropolitan Borough Council (25 010 275)

Statement Closed after initial enquiries Council house sales and leaseholders 16-Dec-2025

Summary: We will not investigate this housing complaint. It is reasonable to expect Mr X to take court action on the dispute about his application to buy his home. On other points, either the law prevents us investigating or it is unlikely we could reach a clear view.

London Borough of Harrow (25 008 836)

Statement Closed after initial enquiries Homelessness 16-Dec-2025

Summary: We will not investigate this complaint about the Council delaying in issuing a new homelessness decision. The Council has agreed to provide a proportionate remedy so an investigation would not achieve more for Mr Y.

Crawley Borough Council (25 009 017)

Statement Closed after initial enquiries Homelessness 16-Dec-2025

Summary: We will not investigate this complaint about the Council’s assessment of a homelessness application. It was reasonable for the complainant to use the review/appeal procedure to challenge the Council’s decisions on her application.

London Borough of Haringey (25 009 539)

Statement Closed after initial enquiries Allocations 16-Dec-2025

Summary: We will not investigate Mr X’s complaint that the Council removed him from its housing register without notice. This is because there is not enough evidence of fault to justify us investigating.

Wychavon District Council (25 009 945)

Statement Closed after initial enquiries Allocations 16-Dec-2025

Summary: We will not investigate Ms X’s complaint about the Council’s housing register decision because its decision was in line with its published allocations scheme and further investigation would not lead to a different outcome.

London Borough of Southwark (25 009 989)

Statement Closed after initial enquiries Homelessness 16-Dec-2025

Summary: We will not investigate Ms X’s complaint about the suitability of her temporary accommodation because further investigation is unlikely to lead to a different outcome. We will not investigate the Council’s decision not to award medical priority on its housing register because Ms X had the right to ask for a review of that decision and it was reasonable for her to exercise that right.

London Borough of Hammersmith & Fulham (25 010 027)

Statement Closed after initial enquiries Managing council tenancies 16-Dec-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s actions as registered social landlord and, in any case, the Housing Ombudsman Service has already adjudicated on his complaints.

London Borough of Bromley (25 017 809)

Statement Closed after initial enquiries Other 16-Dec-2025

Summary: We will not investigate this complaint about damage caused to Mrs X’s property as it is unlikely we will find Council fault led to the injustice Mrs X claims plus damage claims can only, ultimately be determined in court.

Rugby Borough Council (25 019 328)

Statement Upheld Private housing 16-Dec-2025

Summary: We will not investigate Mr X complaint about comments made by Council officers in emails. The Council has apologised and allocated an independent officer to review Mr X’s tenancy matters. Further investigation by us would not achieve a different outcome.