Kingston Upon Hull City Council (24 002 065)

Statement Closed after initial enquiries Other 02-Sep-2024

Summary: We will not investigate this complaint about the Council forcing Ms X to sign a party wall agreement or that it has failed to complete works to her building leaving her with substantial costs. Her complaints about the agreement and also improvement and prohibition orders served on her as a landlord took place in 2021, which is outside the12-month period for receiving complaints. Her complaint about completion of the agreed works is a private legal matter and she would need to challenge the Council in the courts for any incomplete work which has caused her expense.

Durham County Council (23 020 582)

Statement Closed after initial enquiries Other 01-Sep-2024

Summary: We will not investigate this complaint about the Council’s handling of matters relating to Houses in Multiple Occupation (HMOs) in Mr X’s area. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

London Borough of Lewisham (24 008 955)

Statement Closed after initial enquiries Other 29-Aug-2024

Summary: We will not investigate this complaint about the Council’s contractors damaging the complainant’s property. This is because we have no remit to consider complaints about the management of social housing.

City of Bradford Metropolitan District Council (24 004 494)

Statement Closed after initial enquiries Other 18-Aug-2024

Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot host any more Ukrainian guests. This is because there is insufficient evidence of fault by the Council.

Bolsover District Council (23 020 164)

Statement Closed after initial enquiries Other 14-Aug-2024

Summary: We will not investigate Mr X’s complaint about the Council not making adaptations to his property in line with the recommendations of an occupational therapist. This is because there is insufficient evidence of fault to justify our involvement.

City of Doncaster Council (24 004 869)

Statement Closed after initial enquiries Other 14-Aug-2024

Summary: We will not investigate this complaint about the Council’s operation of a landlord licensing scheme in its area. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Havering (24 007 547)

Statement Closed after initial enquiries Other 14-Aug-2024

Summary: We cannot investigate this complaint about the Council damaging Mrs B’s property when it replaced the roof of the adjoining property. This is because we cannot investigate complaints about the management of social housing by councils.

Leeds City Council (24 007 545)

Statement Closed after initial enquiries Other 13-Aug-2024

Summary: We cannot investigate Ms B’s complaint about the Council’s maintenance of one of its properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

London Borough of Hillingdon (24 006 948)

Statement Closed after initial enquiries Other 06-Aug-2024

Summary: We cannot investigate this complaint about the Council’s handling of maintenance works to one of its properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Birmingham City Council (24 005 939)

Statement Closed after initial enquiries Other 18-Jul-2024

Summary: We cannot investigate the Council’s handling of Mr X’s concerns about a Council tenant removing a door bolt to a shared alleyway. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate We have no remit to investigate complaints about the management of social housing by councils.