City of Bradford Metropolitan District Council (24 004 494)

Statement Closed after initial enquiries Other 18-Aug-2024

Summary: We will not investigate this complaint about the Council’s decision that the complainant cannot host any more Ukrainian guests. This is because there is insufficient evidence of fault by the Council.

Bolsover District Council (23 020 164)

Statement Closed after initial enquiries Other 14-Aug-2024

Summary: We will not investigate Mr X’s complaint about the Council not making adaptations to his property in line with the recommendations of an occupational therapist. This is because there is insufficient evidence of fault to justify our involvement.

City of Doncaster Council (24 004 869)

Statement Closed after initial enquiries Other 14-Aug-2024

Summary: We will not investigate this complaint about the Council’s operation of a landlord licensing scheme in its area. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Havering (24 007 547)

Statement Closed after initial enquiries Other 14-Aug-2024

Summary: We cannot investigate this complaint about the Council damaging Mrs B’s property when it replaced the roof of the adjoining property. This is because we cannot investigate complaints about the management of social housing by councils.

Leeds City Council (24 007 545)

Statement Closed after initial enquiries Other 13-Aug-2024

Summary: We cannot investigate Ms B’s complaint about the Council’s maintenance of one of its properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

London Borough of Hillingdon (24 006 948)

Statement Closed after initial enquiries Other 06-Aug-2024

Summary: We cannot investigate this complaint about the Council’s handling of maintenance works to one of its properties. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Birmingham City Council (24 005 939)

Statement Closed after initial enquiries Other 18-Jul-2024

Summary: We cannot investigate the Council’s handling of Mr X’s concerns about a Council tenant removing a door bolt to a shared alleyway. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate We have no remit to investigate complaints about the management of social housing by councils.

London Borough of Hillingdon (24 004 316)

Statement Closed after initial enquiries Other 11-Jul-2024

Summary: We cannot investigate this complaint about the Council’s decision to impose fines relating to licensing issues at Mr X’s House of Multiple Occupation (HMO). This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We have no remit to investigate as Mr X has already appealed to the Property Chamber specialist tribunal.

Sandwell Metropolitan Borough Council (24 000 300)

Statement Closed after initial enquiries Other 10-Jul-2024

Summary: We will not investigate this complaint about the Council’s refusal to carry out excavation work on its own property to assess groundwater problems in a neighbouring garden. We have no jurisdiction to investigate complaints about the management of housing owned by social housing landlords.

London Borough of Haringey (24 004 960)

Statement Closed after initial enquiries Other 09-Jul-2024

Summary: Mrs X complains about how the Council has dealt with party wall issues in connection to the neighbouring council-owned property. The law prevents us investigating the Council’s actions regarding the wall.