Leeds City Council (24 011 065)

Statement Closed after initial enquiries Other 03-Dec-2024

Summary: We will not investigate Mr X’s complaint about housing disrepair and the support provided by adult social care services. We have no power to investigate his complaint about social housing disrepair and there is insufficient evidence of fault in the Council’s actions to warrant an investigation.

London Borough of Redbridge (24 002 687)

Statement Closed after initial enquiries Other 02-Dec-2024

Summary: We cannot investigate this complaint that the Council damaged Mr X’s property whilst carrying out repairs to the adjoining property, which is a owned by the Council. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Birmingham City Council (24 008 416)

Statement Closed after initial enquiries Other 01-Dec-2024

Summary: We will not investigate this complaint about the Council’s housing authority’s responsibility for repairing communal fencing which is on a boundary shared with a private owner. We have no jurisdiction to investigate the actions of social housing landlords.

Warwick District Council (24 012 850)

Statement Closed after initial enquiries Other 27-Nov-2024

Summary: We cannot investigate this complaint about the Council’s response to Ms X’s complaint about a damaged fence. The complaint is not within our legal remit as it relates to the Council’s actions as a provider of social housing.

Welwyn Hatfield Borough Council (24 000 670)

Statement Not upheld Other 26-Nov-2024

Summary: There was no fault in how the Council decided on the purchase price or process for buying a property on the open market to meet the needs of Miss X and her family.

London Borough of Barnet (24 010 404)

Statement Closed after initial enquiries Other 21-Nov-2024

Summary: We will not investigate Mr X’s complaint about the Council’s actions in relation to his homeless and housing case. This is because the alleged faults have not caused significant injustice. In addition, there is another body better placed to consider his complaint and it is reasonable to expect Mr X to ask the Council to complete a review.

Great Yarmouth Borough Council (24 011 875)

Statement Closed after initial enquiries Other 21-Nov-2024

Summary: We cannot investigate the Council’s handling of works to a wall and garage on Mr X’s garden boundary. This is because we cannot investigate complaints in connection with the Council’s actions as a landlord of social housing.

Welwyn Hatfield Borough Council (24 012 138)

Statement Closed after initial enquiries Other 14-Nov-2024

Summary: We will not investigate this complaint about the Council failing to provide Mr X with an outside garden tap. This is because we have no remit to consider complaints about the management of social housing.

London Borough of Tower Hamlets (24 014 266)

Statement Closed after initial enquiries Other 13-Nov-2024

Summary: We will not investigate Mr X’s complaint that the Council has breached the terms of his leasing agreements with the Council providing temporary accommodation properties. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.

Nottingham City Council (24 014 222)

Statement Closed after initial enquiries Other 12-Nov-2024

Summary: We will not investigate Ms B’s complaint that her property is being damaged due to the Council’s failure to maintain the adjoining property. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.