Council house improvement


Recent statements in this category are shown below:

  • Welwyn Hatfield Borough Council (17 016 072)

    Statement Closed after initial enquiries Council house improvement 08-Mar-2018

    Summary: The Ombudsman cannot investigate this complaint about disabled facilities adaptations to the complainant's house for her daughter. This is because the complaint should be considered by the Housing Ombudsman, and is out of our jurisdiction

  • Gosport Borough Council (17 013 873)

    Statement Closed after initial enquiries Council house improvement 09-Jan-2018

    Summary: The Ombudsman cannot investigate this complaint that the Council has unreasonably refused to install a bath in place of a shower in a tenant's property. This is because we have no jurisdiction to consider the council housing management issue in question.

  • Richmondshire District Council (17 000 583)

    Statement Closed after initial enquiries Council house improvement 26-Jul-2017

    Summary: I cannot investigate Mr B's complaint about the Council's actions as a registered social housing provider. It is outside the Ombudsman's jurisdiction.

  • Waverley Borough Council (16 006 390)

    Statement Closed after initial enquiries Council house improvement 18-Aug-2016

    Summary: The Ombudsman cannot investigate Ms X's complaint about the Council's failure to properly install her new kitchen and bathroom. This is because the Ombudsman cannot investigate complaints about the management of social housing.

  • Kettering Borough Council (15 005 699)

    Statement Closed after initial enquiries Council house improvement 27-Jan-2016

    Summary: The Ombudsman cannot investigate this complaint that the Council has not carried out promised adaptations to a disabled tenant's kitchen. This is because she has no jurisdiction to consider the housing management issues in question.

  • London Borough of Hackney (15 001 720)

    Statement Closed after initial enquiries Council house improvement 15-May-2015

    Summary: The Ombudsman cannot investigate this complaint about housing repairs. This is because she has no power to investigate complaints about the Council when it is acting as a social landlord.

  • London Borough of Lambeth (14 017 822)

    Statement Closed after initial enquiries Council house improvement 27-Mar-2015

    Summary: The Ombudsman cannot investigate this complaint about the Council's proposals for regenerating one of its housing estates. This is because she has no jurisdiction to consider complaints about the provision or management of council housing.

  • London Borough of Lewisham (14 018 196)

    Statement Closed after initial enquiries Council house improvement 04-Mar-2015

    Summary: The Local Government Ombudsman cannot investigate this complaint from a tenant about the Council's continuing use of a contractor he said had damaged his property. This is because she has no jurisdiction to consider the housing management issue in question.

  • London Borough Of Brent (14 014 211)

    Statement Closed after initial enquiries Council house improvement 17-Dec-2014

    Summary: The Ombudsman cannot investigate Mr B's complaint about the Council's handling of his tenancy when the Council started regeneration works at the development where he lived. This is because the Ombudsman does not have the power to investigate complaints about the provision or management of social housing.

  • Derbyshire Dales District Council (13 020 168)

    Statement Closed after initial enquiries Council house improvement 16-Apr-2014

    Summary: The Ombudsman has decided not to investigate this complaint about work to Mrs X's property carried out under a decent homes grant. Mrs X is complaining too late.

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