London Borough of Barking & Dagenham (25 002 702)

Report Upheld Allocations 04-Jun-2026

Summary: We found the Council failed to properly explain to Mr X its decision about his priority banding. The Council failed to inform Mr X of his right to request a review of this decision. It then took too long to re-consider its decision when challenged which was fault. The Council was at fault for not carrying out homeless inquiries when informed Mr X’s property was no longer suitable to occupy. It also delayed carrying out an Occupational Therapy (OT) assessment. This has caused Mr X distress, frustration and uncertainty.

London Borough of Enfield (25 017 837)

Statement Closed after initial enquiries Allocations 19-May-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing register application. There is insufficient evidence of fault causing sufficient injustice to justify our involvement.

London Borough of Lewisham (25 020 741)

Statement Closed after initial enquiries Allocations 19-May-2026

Summary: We will not investigate this complaint about the Council’s decision regarding Mr X’s priority on the housing register. This is because there is not enough evidence of fault in the matters within our jurisdiction.

London Borough of Wandsworth (25 014 785)

Statement Closed after initial enquiries Allocations 18-May-2026

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

Luton Borough Council (25 014 986)

Statement Closed after initial enquiries Allocations 18-May-2026

Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application in 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner. We cannot investigate his complaints about a discretionary housing management transfer request or the council’s management of tenancy matters. These matters are outside our jurisdiction.

Milton Keynes Council (25 015 258)

Statement Closed after initial enquiries Allocations 18-May-2026

Summary: We will not investigate Ms X’s complaint about the Council’s lack of support with her housing because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.

London Borough of Wandsworth (25 015 312)

Statement Closed after initial enquiries Allocations 18-May-2026

Summary: We will not investigate Ms X’s complaint about the Council’s handling of a nomination to a registered social landlord because there is insufficient evidence of fault.

Barnsley Metropolitan Borough Council (25 015 416)

Statement Closed after initial enquiries Allocations 18-May-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of his housing applications because this would not lead to a different or worthwhile outcome.

North East Lincolnshire Council (25 019 414)

Statement Closed after initial enquiries Allocations 18-May-2026

Summary: We will not investigate this complaint about how the Council considered Mrs X’s housing priority. There is insufficient evidence of fault to justify an investigation.

Winchester City Council (25 020 169)

Statement Closed after initial enquiries Allocations 18-May-2026

Summary: We will not investigate this complaint about how the Council handled an application for a housing transfer. This is because we are unlikely to find fault with the Council and other parts of the complaint have not caused significant injustice to Mr X. The Information Commissioner’s Office is best placed to deal with Mr X’s complaint about a data breach.