London Borough of Brent (24 015 584)

Statement Not upheld Allocations 03-Jun-2025

Summary: Mr X complained the Council wrongly removed him from its housing register. We ended our investigation because the Council has reinstated Mr X on its housing register and further investigation could not achieve a different outcome.

Sheffield City Council (24 017 817)

Statement Upheld Allocations 03-Jun-2025

Summary: We have upheld Ms X’s complaint about the Council’s decision to reduce her priority band on its housing register. We asked the Council to remedy the distress and uncertainty caused and it agreed to apologise and make a symbolic payment.

London Borough of Tower Hamlets (24 022 293)

Statement Closed after initial enquiries Allocations 03-Jun-2025

Summary: We cannot investigate this complaint about the Council’s refusal to pass on a social housing tenancy to Mr W and its later related decision to remove discretionary additional priority. We cannot investigate complaints about the management of tenancies by social housing landlords.

London Borough of Bexley (24 021 680)

Statement Closed after initial enquiries Allocations 02-Jun-2025

Summary: We will not investigate Miss X’s complaint about the Council’s assessment of her housing application. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Tower Hamlets (24 021 808)

Statement Closed after initial enquiries Allocations 02-Jun-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Hackney (24 020 443)

Statement Closed after initial enquiries Allocations 01-Jun-2025

Summary: We will not Ms X’s complaint about the Council’s refusal to let her succeed her parents’ tenancy because it is late and because we cannot investigate complaints about councils acting in their capacity as social landlord.

London Borough of Tower Hamlets (24 021 543)

Statement Closed after initial enquiries Allocations 01-Jun-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

Bury Metropolitan Borough Council (25 002 894)

Statement Closed after initial enquiries Allocations 01-Jun-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an application.

West Suffolk Council (24 014 465)

Statement Closed after initial enquiries Allocations 29-May-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.

London Borough of Waltham Forest (24 020 214)

Statement Closed after initial enquiries Allocations 29-May-2025

Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.