Recent statements in this category are shown below:
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Birmingham City Council (24 014 488)
Statement Closed after initial enquiries Allocations 04-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to close the complainant’s housing application. This is because there is insufficient evidence of fault by the Council.
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Rugby Borough Council (24 016 692)
Statement Closed after initial enquiries Allocations 03-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. We would be unlikely to find evidence of fault by the Council to warrant investigation.
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Statement Closed after initial enquiries Allocations 03-Feb-2025
Summary: We will not investigate this complaint about an unsuccessful application to join the housing register. This is because there is insufficient evidence of fault by the Council.
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London Borough of Islington (24 013 418)
Statement Closed after initial enquiries Allocations 03-Feb-2025
Summary: We will not investigate this complaint about the Council’s decisions on Ms X’s homelessness application. It was reasonable for her to ask for a statutory review of the decisions and she had a further right of appeal to the County Court if this was unsuccessful.
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Waverley Borough Council (24 013 469)
Statement Closed after initial enquiries Allocations 03-Feb-2025
Summary: We will not investigate Ms X’s complaint about the Council’s failure to include Mr Y as a joint tenant in 2021. There is insufficient evidence of fault to justify our involvement and we could not direct the Council to allocate alternative social housing to Mr Y.
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London Borough of Hackney (24 014 667)
Statement Closed after initial enquiries Allocations 02-Feb-2025
Summary: We will not investigate this complaint about repairs by the Council to Miss X’s council-rented home and its assessment of her housing application. We cannot investigate complaints about tenancy management by social housing landlords. We will not exercise discretion to investigate Miss X’s complaint about her housing application. This complaint concerns matters which she was aware of more than 12 months before complaining to us.
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London Borough of Lambeth (24 013 765)
Statement Closed after initial enquiries Allocations 31-Jan-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation because part of the complaint is late without good enough reason to investigate it now. Miss X could reasonably have used her review right to challenge the Council’s decision in August 2024 that her temporary accommodation was suitable. The Council’s delay reaching that decision did not cause significant enough injustice to warrant us investigating now.
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Malvern Hills District Council (24 014 069)
Statement Closed after initial enquiries Allocations 31-Jan-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Ashford Borough Council (24 013 873)
Statement Closed after initial enquiries Allocations 30-Jan-2025
Summary: We will not investigate Ms X’s complaint about how the Council handled her housing application. This is because there is not enough evidence of fault to justify investigating.
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Statement Closed after initial enquiries Allocations 30-Jan-2025
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.