Managing council tenancies


Recent statements in this category are shown below:

  • London Borough of Islington (17 013 300)

    Statement Closed after initial enquiries Managing council tenancies 05-Feb-2018

    Summary: The Ombudsman will not investigate this complaint about the way the Council dealt with problems affecting one of its tenants. This is mainly because we have no jurisdiction to consider the housing management issues in question.

  • South Tyneside Metropolitan Borough Council (17 010 606)

    Statement Closed after initial enquiries Managing council tenancies 24-Oct-2017

    Summary: The Ombudsman cannot investigate this complaint about back access to the complainant's home. This is because the complainant is a tenant of the Council. We have no power to investigate the Council's actions as a landlord of social housing.

  • Cornwall Council (17 006 949)

    Statement Closed after initial enquiries Managing council tenancies 31-Aug-2017

    Summary: The Ombudsman cannot investigate this complaint about removal of parking spaces on land owned by Cornwall Homes. This is because we have no powers to consider complaints about Councils when they are carrying out social housing functions.

  • Broxtowe Borough Council (17 003 467)

    Statement Closed after initial enquiries Managing council tenancies 04-Jul-2017

    Summary: The Ombudsman will not investigate Ms B's complaint that the Council gave her incorrect information about allocated parking spaces. He cannot investigate what housing officers said to Ms B during the mutual exchange process and he would not criticise the Council for applying its policy on parking spaces consistently.

  • Kettering Borough Council (16 015 858)

    Statement Closed after initial enquiries Managing council tenancies 31-Mar-2017

    Summary: The Ombudsman cannot investigate this complaint about court proceedings taken by the Council to evict the complainant.

  • Sheffield City Council (16 012 676)

    Statement Closed after initial enquiries Managing council tenancies 29-Mar-2017

    Summary: The Ombudsman should not investigate Mr H's complaint that the Council has failed to ensure that there is a full range of property types available in the estate in which he had hoped to buy a house. It is unlikely the Ombudsman would find there had been either fault by the Council or an injustice to Mr H. Neither could he provide the outcome Mr H seeks.

  • Richmondshire District Council (16 014 521)

    Statement Closed after initial enquiries Managing council tenancies 27-Jan-2017

    Summary: The Ombudsman cannot investigate Mr and Mrs B's complaint that the Council treated them unfairly. That is because the Ombudsman cannot investigate complaints about the Council's management of its social housing.

  • Darlington Borough Council (16 010 086)

    Statement Closed after initial enquiries Managing council tenancies 26-Oct-2016

    Summary: The Ombudsman cannot investigate Mr B's complaint about the noise nuisance. That is because the Ombudsman cannot investigate complaints about the Council's management of its social housing.

  • Arun District Council (16 004 509)

    Statement Closed after initial enquiries Managing council tenancies 19-Jul-2016

    Summary: The Ombudsman will not investigate this complaint about people playing football on land near the complainant's home. The Council does not own or manage the land so it is unlikely the Ombudsman would find it to be at fault.

  • Dudley Metropolitan Borough Council (15 019 532)

    Statement Closed after initial enquiries Managing council tenancies 15-Apr-2016

    Summary: The Ombudsman cannot investigate this complaint that the Council has not dealt properly with a neighbour nuisance issue. This is because she has no jurisdiction to consider the housing management matter in question.

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