Managing council tenancies


Recent statements in this category are shown below:

  • Oxford City Council (17 017 502)

    Statement Closed after initial enquiries Managing council tenancies 30-Apr-2018

    Summary: The Ombudsman cannot investigate this complaint about charges for clearing a Council property after the tenancy ended. This is because we have no powers to investigate complaints connected to social housing.

  • Darlington Borough Council (17 019 573)

    Statement Closed after initial enquiries Managing council tenancies 24-Apr-2018

    Summary: The Ombudsman cannot investigate this complaint about the way the Council dealt with issues regarding a garden fence. This is because we have no jurisdiction to consider the council housing management matters in question.

  • London Borough of Barnet (18 000 011)

    Statement Closed after initial enquiries Managing council tenancies 20-Apr-2018

    Summary: The Ombudsman will not investigate Mr X's complaint about how the Council has managed a property in its capacity as a social housing provider. This is because the matter complained about is outside the Ombudsman's jurisdiction.

  • Waverley Borough Council (17 018 944)

    Statement Closed after initial enquiries Managing council tenancies 11-Apr-2018

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's decision to increase the rent of his garage. This is because there is no evidence of fault in the way the Council reached its decision.

  • South Derbyshire District Council (17 019 738)

    Statement Closed after initial enquiries Managing council tenancies 10-Apr-2018

    Summary: The Ombudsman cannot investigate this complaint that the Council is not providing adequate services to one of its tenants who has a severe hearing disability. This is because we have no jurisdiction to consider the council housing management issues in question.

  • London Borough of Southwark (17 013 268)

    Statement Closed after initial enquiries Managing council tenancies 05-Apr-2018

    Summary: Ms X complains the Council changed the lock on her garage in 2004 and she has only recently become aware of this. The Ombudsman will not investigate this complaint because we do not consider she has been caused a significant personal injustice which warrants our involvement.

  • London Borough of Hounslow (17 014 883)

    Statement Closed after initial enquiries Managing council tenancies 28-Feb-2018

    Summary: The Ombudsman cannot investigate this complaint from a Council tenant about a new house the Council is building on land she understood was part of her garden. This is because we have no jurisdiction to consider the council housing provision and management issues in question.

  • Waverley Borough Council (17 016 761)

    Statement Closed after initial enquiries Managing council tenancies 20-Feb-2018

    Summary: we will not investigate this complaint about the action the Council is taking to recover a rent in advance payment. The County Court is best placed to deal with the matter.

  • London Borough of Islington (17 013 300)

    Statement Closed after initial enquiries Managing council tenancies 05-Feb-2018

    Summary: The Ombudsman will not investigate this complaint about the way the Council dealt with problems affecting one of its tenants. This is mainly because we have no jurisdiction to consider the housing management issues in question.

  • South Tyneside Metropolitan Borough Council (17 010 606)

    Statement Closed after initial enquiries Managing council tenancies 24-Oct-2017

    Summary: The Ombudsman cannot investigate this complaint about back access to the complainant's home. This is because the complainant is a tenant of the Council. We have no power to investigate the Council's actions as a landlord of social housing.

;