Nottingham City Council (25 015 959)

Statement Closed after initial enquiries Managing council tenancies 03-Feb-2026

Summary: We cannot investigate this complaint about rubbish in a Council home garden causing pest issues. This is because we have no power to investigate a council when it is acting as a social housing landlord.

London Borough of Lambeth (25 016 203)

Statement Closed after initial enquiries Managing council tenancies 16-Jan-2026

Summary: We cannot investigate Mr B’s complaint that the Council is failing to maintain a property it owns. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Milton Keynes Council (25 010 944)

Statement Closed after initial enquiries Managing council tenancies 14-Jan-2026

Summary: The law says we cannot investigate Mr X’s complaint about a delay in carrying out works to his property because the Council is acting as registered social landlord when carrying out work to its own housing stock.

Reading Borough Council (25 010 946)

Statement Closed after initial enquiries Managing council tenancies 14-Jan-2026

Summary: We cannot investigate Ms X’s complaint about the Council’s failure to comply with a determination made by the Housing Ombudsman Service. The law says we cannot investigate complaints about councils when they are acting in their capacity as a registered social landlord.

London Borough of Tower Hamlets (25 010 077)

Statement Closed after initial enquiries Managing council tenancies 13-Jan-2026

Summary: We cannot investigate Miss Z’s complaint about how the Council handled disrepair in her council home. We cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Birmingham City Council (25 010 815)

Statement Closed after initial enquiries Managing council tenancies 13-Jan-2026

Summary: We cannot investigate part of Miss X’s complaint about the Council’s contractor crossing her property because it relates to the Council’s function as a social housing landlord and the law says we cannot investigate. We will not investigate Miss X’s complaint about anti-social behaviour generated by the site because the Council has not had the opportunity to consider the complaint.

London Borough of Lambeth (25 010 256)

Statement Closed after initial enquiries Managing council tenancies 06-Jan-2026

Summary: We cannot investigate Ms X’s complaint because it relates to the Council’s actions as registered social landlord, which is outside our remit.

London Borough of Hammersmith & Fulham (25 010 027)

Statement Closed after initial enquiries Managing council tenancies 16-Dec-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s actions as registered social landlord and, in any case, the Housing Ombudsman Service has already adjudicated on his complaints.

Warwick District Council (25 019 549)

Statement Closed after initial enquiries Managing council tenancies 03-Dec-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s handling of works to a path which serves his property and a Council-owned property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Central Bedfordshire Council (25 019 010)

Statement Closed after initial enquiries Managing council tenancies 01-Dec-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s management of the adjoining property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.