Managing council tenancies


Recent statements in this category are shown below:

  • South Cambridgeshire District Council (23 016 497)

    Statement Closed after initial enquiries Managing council tenancies 23-Jan-2024

    Summary: We cannot investigate Mr B’s complaint about the behaviour of the Council tenant at the adjoining property. This is because we cannot investigate complaints about the management of social housing by councils.

  • Basildon Borough Council (23 001 936)

    Statement Closed after initial enquiries Managing council tenancies 11-Jan-2024

    Summary: We cannot investigate this complaint about the Council’s demolition of a garden wall. This is because the law prevents us from considering complaints about councils when they are acting as social housing landlords.

  • London Borough of Southwark (23 004 277)

    Statement Closed after initial enquiries Managing council tenancies 04-Jan-2024

    Summary: We will not investigate this complaint about the Council not paying Mr X for the claimed impact of plumbing problems. The law prevents us investigating such complaints.

  • Birmingham City Council (23 012 771)

    Statement Closed after initial enquiries Managing council tenancies 18-Dec-2023

    Summary: We will not investigate this complaint about the Council’s handling of alleged drug use by Mrs X’s neighbour. The law prevents us investigating this.

  • Broxtowe Borough Council (23 014 052)

    Statement Closed after initial enquiries Managing council tenancies 11-Dec-2023

    Summary: We cannot investigate this complaint about the Council’s delay repairing noisy pipes at one of its properties. This is because we cannot investigate complaints about the management of social housing by councils.

  • London Borough of Islington (23 002 459)

    Statement Closed after initial enquiries Managing council tenancies 30-Nov-2023

    Summary: We will not investigate this complaint about problems with Mrs X’s heating and hot water. The law prevents us investigating.

  • Broxtowe Borough Council (23 012 274)

    Statement Closed after initial enquiries Managing council tenancies 12-Nov-2023

    Summary: We cannot investigate this complaint about the Council’s delay in dealing with disrepair to one of its properties which is causing damage to the privately owned house next door. The law prevents us from considering complaints about how councils manage their social housing properties.

  • Doncaster Metropolitan Borough Council (23 007 253)

    Statement Closed after initial enquiries Managing council tenancies 21-Sep-2023

    Summary: We will not investigate this complaint about the Council’s handling of Mr X’s complaints about anti - social behaviour in his block. This is because it was reasonable for Mr X to ask the Council for an appeal.

  • Leeds City Council (22 017 735)

    Statement Not upheld Managing council tenancies 30-Aug-2023

    Summary: The complainant (Mr X) said the Council failed to reconsider his Warm Homes Discount application after a change of Energy Performance Certificate (EPC) for his property. We cannot investigate this complaint as it relates to the Council’s management of its social housing. Moreover the Council was not responsible for the actions complained about.

  • Chesterfield Borough Council (23 007 878)

    Statement Closed after initial enquiries Managing council tenancies 28-Aug-2023

    Summary: We cannot investigate this complaint that the Council has failed to repair a boundary fence at a Council-owned property. This is because we cannot investigate complaints about the management of social housing by councils.

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