Brighton & Hove City Council (24 020 464)

Statement Closed after initial enquiries Managing council tenancies 14-Apr-2025

Summary: We will not investigate this complaint about whistleblowing. It is appropriate for the complainant to escalate any concerns to the relevant prescribed body.

London Borough of Haringey (24 018 219)

Statement Closed after initial enquiries Managing council tenancies 03-Apr-2025

Summary: We cannot investigate this complaint about the Council’s decisions culminating in Miss X’s relative, Mr Y, being evicted from his council home. This is because we have no powers to investigate the Council’s actions as a registered social housing provider.

Royal Borough of Greenwich (24 022 939)

Statement Closed after initial enquiries Managing council tenancies 30-Mar-2025

Summary: We cannot investigate Mr B’s complaint about Council tenancy fraud. This is because we cannot investigate complaints about the management of social housing by councils acting as a social landlord.

Somerset Council (24 019 687)

Statement Closed after initial enquiries Managing council tenancies 13-Feb-2025

Summary: We cannot investigate Mr C’s complaint about overgrown vegetation at a Council property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

London Borough of Lewisham (24 018 918)

Statement Closed after initial enquiries Managing council tenancies 03-Feb-2025

Summary: We cannot investigate Mr B’s complaint about the Council’s failure to maintain a housing estate. This is because we cannot investigate complaints about the management of social housing by councils.

London Borough of Haringey (24 015 454)

Statement Closed after initial enquiries Managing council tenancies 28-Jan-2025

Summary: We cannot investigate Mr X’s complaint about the Council’s failure to repair his boundary wall. This is because the issue concerns the Council’s management of social housing through its social housing provider, Homes for Haringey.

London Borough of Enfield (24 015 023)

Statement Closed after initial enquiries Managing council tenancies 25-Nov-2024

Summary: We cannot investigate Ms B’s complaint about the Council not issuing her a refund after she was over-charged for water use at her Council tenancy. This is because we cannot investigate complaints about the management of social housing by a council.

London Borough of Tower Hamlets (24 009 622)

Statement Closed after initial enquiries Managing council tenancies 14-Nov-2024

Summary: We cannot investigate this complaint about the Council’s handling of Mr X’s housing tenancy matters. This is because the complaint falls outside our jurisdiction and falls instead within that of the Housing Ombudsman Service.

Solihull Metropolitan Borough Council (24 014 042)

Statement Closed after initial enquiries Managing council tenancies 11-Nov-2024

Summary: We cannot investigate Miss B’s complaint that the Council damaged her property when investigating a matter relating to the adjoining property, which is owned by the Council. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

Dudley Metropolitan Borough Council (24 007 903)

Statement Closed after initial enquiries Managing council tenancies 20-Oct-2024

Summary: We will not investigate this complaint about a Council social housing property. The law prevents us investigating it.