Nottingham City Council (25 019 853)

Statement Closed after initial enquiries Council house sales and leaseholders 25-Aug-2026

Summary: We will not investigate this complaint about the Council’s handling of a Right to Buy application. This is mainly because it is reasonable for Mr X to take court action.

London Borough of Hackney (25 020 733)

Statement Closed after initial enquiries Allocations 25-Aug-2026

Summary: We will not investigate this complaint about Mr X missing out on an allocation of housing. This is because the events happened more than twelve months ago and so the complaint is now late.

London Borough of Barnet (25 020 856)

Statement Closed after initial enquiries Allocations 25-Aug-2026

Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a homelessness application in 2024. This was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.

Folkestone & Hythe District Council (25 021 160)

Statement Closed after initial enquiries Homelessness 25-Aug-2026

Summary: We will not investigate this complaint about the Council refusing to issue a proper decision on Mr X’s homeless application in 2021. This complaint is late and there is no good reason Mr X could not have complained to us sooner.

Nottingham City Council (25 021 512)

Statement Closed after initial enquiries Allocations 25-Aug-2026

Summary: We will not investigate Miss X’s complaint about the Council’s decision not to award her priority on its housing register. There is insufficient evidence of fault in how the Council reached its decision. We cannot consider Miss X’s complaints about disrepair or the Council’s management of her social housing.

London Borough of Southwark (25 023 969)

Statement Upheld Homelessness 25-Aug-2026

Summary: We have upheld Mrs X’s complaint about the Council significantly increasing her rent without notice. The Council has remedied the injustice to Mrs X during its complaints process.

Buckinghamshire Council (25 024 642)

Statement Closed after initial enquiries Homelessness 25-Aug-2026

Summary: We will not investigate Miss X’s complaint about the Council’s refusal to provide homelessness support. This is because there is not enough evidence of fault by the Council to justify our involvement.

North Lincolnshire Council (25 025 444)

Statement Closed after initial enquiries Private housing 25-Aug-2026

Summary: We cannot investigate this complaint about action the Council has taken against Miss X as a landlord. This is because it is outside our jurisdiction as Miss X has used her legal right to appeal to a Tribunal.

Birmingham City Council (25 025 832)

Statement Closed after initial enquiries Allocations 25-Aug-2026

Summary: We will not investigate this complaint about housing allocations. This is because there is not enough evidence of fault to justify investigating.

London Borough of Croydon (25 030 787)

Statement Closed after initial enquiries Other 25-Aug-2026

Summary: We will not investigate Ms X’s complaint that the Council did not refund her rent that she says she overpaid in 2023. This is because the complaint is late with no good reason to investigate it now.