Decision search
Your search has 57387 results
-
Solihull Metropolitan Borough Council (26 001 052)
Statement Closed after initial enquiries Highway repair and maintenance 26-Apr-2026
Summary: We will not investigate this complaint about the Council’s refusal to remove a lighting column and a tree stump from the footway. There is insufficient evidence of any fault by the Council which has caused injustice to Mr X.
-
Salford City Council (26 001 232)
Statement Upheld Other 26-Apr-2026
Summary: We have upheld Mr X’s complaint because the Council delayed considering his complaint at stage two of the children’s statutory complaints procedure. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Mr X.
-
Aria Healthcare Group LTD (25 019 946)
Statement Closed after initial enquiries Residential care 26-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Care Home failing to manage his wife’s risk of falls. This is because we cannot achieve the outcome he wants. There is another body better placed to consider his complaint.
-
Statement Upheld Antisocial behaviour 26-Apr-2026
Summary: We have upheld Mr X’s complaint about the Council’s response to anti-social behaviour. The Council has agreed to resolve the complaint early by investigating Mr X‘s concerns.
-
London Borough of Barnet (25 020 419)
Statement Closed after initial enquiries Highway repair and maintenance 26-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council wrongly pursuing him for the cost of repairs to the pavement outside his property. This is because it is reasonable for Mr X to take the matter to the court if he disagrees, he is responsible for the damage.
-
St Helens Metropolitan Borough Council (25 020 423)
Statement Closed after initial enquiries Parking and other penalties 26-Apr-2026
Summary: We will not investigate this complaint about Miss X’s request for a residents parking scheme. This is because further investigation would not lead to a different outcome.
-
Bury Metropolitan Borough Council (25 020 448)
Statement Closed after initial enquiries Highway repair and maintenance 26-Apr-2026
Summary: We will not investigate Mr X’s complaint about the resurfacing work carried out on his road. The courts are better placed to consider the matter.
-
North Lincolnshire Council (25 020 469)
Statement Closed after initial enquiries Refuse and recycling 26-Apr-2026
Summary: We will not investigate Mr X’s complaint about bin provision. This is because there is not enough evidence of fault by the Council to warrant an investigation.
-
London Borough of Wandsworth (25 020 500)
Statement Closed after initial enquiries Allocations 26-Apr-2026
Summary: We will not investigate this complaint about housing allocations because there is not enough evidence of fault to justify investigating and further investigation would not lead to a different outcome.
-
City of Doncaster Council (25 020 575)
Statement Closed after initial enquiries Child protection 26-Apr-2026
Summary: We cannot investigate this complaint about the Council’s involvement in Miss X’s child’s case while care proceedings were ongoing. The law prevents us from investigating matters that have been considered in court. It was reasonable for Miss X to raise any remaining concerns as part of the proceedings.