Decision search
Your search has 56369 results
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London Borough of Bromley (25 014 059)
Statement Closed after initial enquiries Special educational needs 06-Mar-2026
Summary: We cannot investigate this complaint about the reimbursement of school fees because the complainant has used her right to appeal the named placement to the Tribunal.
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Tameside Metropolitan Borough Council (25 014 111)
Statement Closed after initial enquiries Refuse and recycling 06-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of refuse issues. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Central Bedfordshire Council (25 014 378)
Statement Closed after initial enquiries Councillor conduct and standards 06-Mar-2026
Summary: We will not investigate Ms X’s complaints about various matters relating to this council and a town council. Most of the complaints are late and have already been considered by us. Others have not completed the Council’s complaint process. Some would be better dealt with by the Information Commissioner’s Office. And others relate to the actions of a town council over which we do not have jurisdiction.
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London Borough of Haringey (24 006 128)
Statement Upheld Private housing 06-Mar-2026
Summary: We will not investigate this complaint about how the Council dealt with disrepair in Miss X’s private rented property. There is insufficient evidence of fault to justify an investigation into the Council’s decision not to take enforcement action. We could not achieve a worthwhile outcome by investigating Miss X complaint about the Council not assisting her when her landlord evicted her. The Council provided a sufficient remedy for avoidable time and trouble caused to Miss X by the delay in responding to her complaint.
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London Borough of Enfield (24 023 149)
Statement Upheld Homelessness 06-Mar-2026
Summary: Miss X complained about how the Council handled her homelessness. We found the Council to be at fault because it too long to process her application and did not assist with her homelessness. This caused distress and uncertainty. To remedy this injustice, the Council has agreed to apologise and make a symbolic payment.
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Lincolnshire County Council (25 014 879)
Statement Closed after initial enquiries Child protection 06-Mar-2026
Summary: We will not investigate Ms X’s complaint about how the Council has dealt with her children’s matter. This is because there is not enough evidence of fault to warrant an investigation.
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London Borough of Hillingdon (25 014 979)
Statement Closed after initial enquiries Council tax 06-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mrs X’s council tax. This is because it is reasonable to expect her to appeal about the liability to a Tribunal. The Council closed the council tax account in error. It has taken suitable action to address the injustice, and investigation would not lead to a different outcome.
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Darlington Borough Council (25 015 338)
Statement Closed after initial enquiries Highway repair and maintenance 06-Mar-2026
Summary: We will not investigate Mr X’s complaint about highway maintenance. This is because the courts are better placed to consider the matter.
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Leicester City Council (25 015 497)
Statement Closed after initial enquiries Council house sales and leaseholders 06-Mar-2026
Summary: We will not investigate this complaint about how the Council handled a ‘right to buy’ application. It is reasonable to expect Miss X to use her right to take court action.
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City of Wolverhampton Council (25 015 536)
Statement Closed after initial enquiries Council house sales and leaseholders 06-Mar-2026
Summary: We will not investigate this complaint about a ‘right to buy’ application. Miss X has an alternative legal remedy, and it is reasonable to expect Miss X to take court action.