Decision search
Your search has 56369 results
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Barchester Healthcare Homes Limited (25 007 906)
Statement Upheld Residential care 06-Mar-2026
Summary: Mr X complains about the actions of Bamfield Lodge following the death of his late mother, Mrs Y. The care provider has already upheld some parts of Mr X’s complaint and provided a remedy. We do not find any further fault and the remedy already provided is proportionate.
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East Devon District Council (25 008 101)
Statement Not upheld Planning applications 06-Mar-2026
Summary: Mr X complained about the way the Council decided on a discharge of conditions application for a development near to his home. We do not find fault with the process the Council followed to make its decision.
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London Borough of Haringey (25 008 127)
Statement Closed after initial enquiries Council tax 06-Mar-2026
Summary: We will not investigate this complaint about Council tax recovery action as any outstanding injustice caused to the complainant is not sufficient to warrant our further involvement.
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Bournemouth, Christchurch and Poole Council (25 009 126)
Statement Closed after initial enquiries Enforcement 06-Mar-2026
Summary: We will not investigate Mr & Mrs X’s complaint about the Council’s decision not to make their neighbour install obscure glazing to the front of his property. Planning permission for the glazing was granted by the Planning Inspector. The law says we cannot investigate actions of the Planning Inspector. They also complain the Council refuses to act against their neighbours’ intrusive lighting. We have not seen enough evidence of fault in the Council’s actions to warrant an investigation.
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London Borough of Tower Hamlets (25 009 550)
Statement Not upheld Licensing 06-Mar-2026
Summary: Mr X complained the Council revoked his street trading licence without giving him a right of reply. The Council used its professional judgement to revoke the licence and there is no evidence of fault in that process. The Council’s legal department dealt with Mr X’s representations about this matter which is appropriate as Mr X indicated he would take legal action.
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Warrington Council (25 009 693)
Statement Closed after initial enquiries Councillor conduct and standards 06-Mar-2026
Summary: We will not investigate this complaint about how the Council considered a complaint about a Parish Council and Parish Councillors. There is not enough evidence of fault to justify an investigation. We cannot investigate the actions of Parish Councils.
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Manchester City Council (25 011 652)
Statement Closed after initial enquiries Assessment and care plan 06-Mar-2026
Summary: We will not investigate Miss X’s complaint about the care and support provided to her by Manchester City Council. This is because we are satisfied the Council is taking appropriate action to deal with Miss X’s concerns and that an investigation by the Ombudsmen would be unlikely to find fault.
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Kent County Council (25 012 854)
Statement Closed after initial enquiries Highway repair and maintenance 06-Mar-2026
Summary: We will not investigate this complaint about highways repairs and maintenance. The court is better placed to consider the complaint, and it is reasonable to expect Ms X to exercise her right to go to court.
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Cambridgeshire County Council (25 013 073)
Statement Closed after initial enquiries Commercial and contracts 06-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to recover debt from a business. This is because there is not enough evidence of fault to warrant our involvement.
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South Gloucestershire Council (25 013 978)
Statement Closed after initial enquiries Other 06-Mar-2026
Summary: We will not investigate this complaint about information the Council recorded about Ms X and her child in an assessment. Further investigation by us would not lead to a different outcome and the Information Commissioner is better placed to consider the matter.