Decision search
Your search has 57387 results
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Oldham Metropolitan Borough Council (24 009 832)
Statement Not upheld Pollution 27-Apr-2026
Summary: Mr and Mrs X complained about the way the Council considered their reports of statutory nuisance from a nearby development. Mr and Mrs X say noise and fumes are causing health issues and ruining their living standards. We have found no fault by the Council.
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Royal Borough of Greenwich (24 015 967)
Statement Closed after initial enquiries Friends and family carers 27-Apr-2026
Summary: We will not investigate this complaint about special guardianship order financial support. This is because we could not add to any previous investigation and further investigation would not lead to a different outcome.
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Suffolk County Council (25 013 691)
Statement Closed after initial enquiries Charging 27-Apr-2026
Summary: Mrs X complained the Council has wrongly charged her for care services she has not used. We have ended our investigation into Mrs X’s complaint because it is late, and there are no good reasons to exercise discretion to investigate it.
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Central Bedfordshire Council (25 014 308)
Statement Closed after initial enquiries Special educational needs 27-Apr-2026
Summary: We will not investigate this complaint about the Council’s delay in reviewing an Education, Health and Care plan. This is because any investigation by us could not achieve significantly more than the Council has already offered.
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London Borough of Lambeth (25 014 947)
Statement Closed after initial enquiries Parking and other penalties 27-Apr-2026
Summary: We will not investigate this complaint about fees charged by the Council to install a vehicle crossover. There is not enough evidence of fault to warrant our involvement.
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Bournemouth, Christchurch and Poole Council (25 018 982)
Statement Closed after initial enquiries Child protection 27-Apr-2026
Summary: We will not investigate part of Mr X’s complaints about the Council’s response to his Subject Access Request and right to rectification because the Information Commissioner is better suited to consider the matter. We will not investigate Mr X’s concerns about how the Council considered his evidence relating to a safeguarding concern because the Council addressed the issues through its complaints handling and an investigation is unlikely to achieve anything further. We will not investigate information shared with the Children and Family Court Advisory and Support Service because the issue was likely considered during court proceedings.
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London Borough of Camden (25 019 001)
Statement Closed after initial enquiries Antisocial behaviour 27-Apr-2026
Summary: We will not investigate Mr X’s complaint about antisocial behaviour outside his flat. There is insufficient evidence of fault to justify an investigation.
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HC-One No.2 Limited (25 019 021)
Statement Upheld Residential care 27-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Care Home providing poor care to her late father, Mr Y. This is because we could not add to the Care Provider’s investigation and a further investigation would not lead to a different outcome. It accepted fault and offered a remedy which was appropriate.
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London Borough of Hackney (25 019 052)
Statement Closed after initial enquiries Child protection 27-Apr-2026
Summary: We will not investigate X’s complaints about inaccuracies in a social work report because the Information Commissioner is better suited to consider the matter. We will not investigate X’s complaints about the decision to place their children on a child protection plan or the conduct of a social worker and conference chair because an investigation is unlikely to achieve any meaningful outcome. We will not investigate the remainder because the tests in our Assessment Code are not met.
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Surrey County Council (25 019 088)
Statement Closed after initial enquiries Special educational needs 27-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a child’s Education Health and Care plan. This is because we could not add anything significant to the investigation carried out by the Council.