Decision search
Your search has 53967 results
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Sheffield City Council (25 007 637)
Statement Closed after initial enquiries School transport 06-Oct-2025
Summary: We will not investigate this complaint about the Council’s school to home transport service. This is because the complaint is late and while Mrs X has provided us with reasons she did not complain sooner, they do not sufficiently explain the long delay here, to allow us to disregard the legislation concerning late complaints.
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Whitley Bay High School (25 007 964)
Statement Upheld School admissions 06-Oct-2025
Summary: Mrs H complains about the way the school admissions appeal hearing was conducted following Whitley Bay High School’s decision to refuse her child a place. We find procedural fault because the notes of the hearing are not compliant with the School Admissions Appeal Code as they do not demonstrate how the panel made its decision or provide details of the votes cast. The School will arrange a fresh appeal with a different panel and clerk and remind panels and clerks of their duty to record decision making in line with the Code.
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Cheshire West & Chester Council (25 007 986)
Statement Closed after initial enquiries Other 06-Oct-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to impose contact restrictions on him. There is not enough evidence of fault to justify an investigation.
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Essex County Council (25 008 038)
Statement Closed after initial enquiries Refuse and recycling 06-Oct-2025
Summary: We will not investigate Mr X’s complaint that Council staff were responsible for damage to his vehicle. This is because insurers and the courts are better placed to consider the matter. Any injustice caused by the actions of staff is not significant enough to justify our further involvement.
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Liverpool City Council (25 008 731)
Statement Closed after initial enquiries Child protection 06-Oct-2025
Summary: We cannot investigate Mr X’s complaint about the contents of the Council’s social work report about his family. This is because a court considered the content of the report, and the law says we cannot investigate.
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Cheshire West & Chester Council (25 008 953)
Statement Closed after initial enquiries Enforcement 06-Oct-2025
Summary: We will not investigate this complaint about the Council deciding not to take enforcement action. This is because there is not enough evidence of fault by the Council to warrant our involvement.
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Hart District Council (25 009 213)
Statement Closed after initial enquiries Enforcement 06-Oct-2025
Summary: We will not investigate this complaint about the Council’s refusal to direct a communications company to move an installation. This is because there is not enough evidence of fault by the Council and we cannot achieve any worthwhile outcome for Mr X.
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London Borough of Redbridge (25 009 482)
Statement Closed after initial enquiries Enforcement 06-Oct-2025
Summary: We will not investigate this complaint about the Council’s failure to act on reported breaches of planning control. This is because we could not add to the previous investigation by the Council and further investigation is unlikely to lead to a different outcome.
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Isle of Wight Council (25 011 401)
Statement Closed after initial enquiries Other 06-Oct-2025
Summary: We cannot investigate this complaint about reports for the courts because we cannot investigate a complaint about what happened in court.
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Kent County Council (25 011 642)
Statement Closed after initial enquiries Other 06-Oct-2025
Summary: We will not investigate this complaint about Miss X’s child being in the care of others. We have no power to change a decision made by the courts and we could not achieve the outcome she seeks.