Decision search
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Statement Closed after initial enquiries Assessment and care plan 11-May-2026
Summary: We will not investigate this complaint about the Council’s inclusion of notional capital in a financial assessment. This is because there is not enough evidence of fault to warrant an investigation.
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Wiltshire Council (25 019 952)
Statement Closed after initial enquiries School transport 11-May-2026
Summary: We will not investigate this complaint about special educational needs transport. We are unlikely to find fault with the Council.
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Plymouth City Council (25 020 063)
Statement Closed after initial enquiries Councillor conduct and standards 11-May-2026
Summary: We will not investigate Dr X’s complaint about the Council’s handling of his complaint about two councillors’ conduct. There is insufficient evidence of fault to warrant an investigation.
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Worcestershire County Council (25 020 121)
Statement Closed after initial enquiries Child protection 11-May-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s child protection safeguarding enquiries and actions relating to her family because there is insufficient evidence of fault.
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Surrey County Council (25 020 123)
Statement Closed after initial enquiries Child protection 11-May-2026
Summary: We will not investigate this complaint about how the Council dealt with a safeguarding concern. This is because there is insufficient evidence of fault by the Council.
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Eastleigh Borough Council (25 020 194)
Statement Closed after initial enquiries Refuse and recycling 11-May-2026
Summary: We will not investigate this complaint about the Council’s handling of recycling collections. This is because the injustice claimed is not significant enough to warrant further investigation.
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Lancaster City Council (25 020 267)
Statement Closed after initial enquiries Councillor conduct and standards 11-May-2026
Summary: We will not investigate this complaint about the way the Council dealt with Mr X’s complaint that a parish council breached the code of conduct. This is because we have not seen enough evidence of fault in the Council’s actions. Also, it is reasonable to expect Mr X to complain to the Information Commissioner about the Council’s decision to withhold information he is seeking.
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Kent County Council (25 020 422)
Statement Closed after initial enquiries Special educational needs 11-May-2026
Summary: We cannot investigate this complaint that the Council was at fault in the handling of her son’s transfer to secondary education and in the course of her appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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Dudley Metropolitan Borough Council (25 020 798)
Statement Closed after initial enquiries Other 11-May-2026
Summary: We will not investigate this complaint about the Council’s refusal to repair a wall it does not own, and which is on private land. We have not seen enough evidence of fault in the Council’s actions. Also, Mr X can ask a court to decide if the Council is liable for the repair.
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Leeds City Council (25 020 975)
Statement Upheld Special educational needs 11-May-2026
Summary: We have upheld this complaint about the Council’s failure to complete an Education Health and Care Needs Assessment for Mrs X’s child within the statutory timescale. The Council has agreed to provide a proportionate remedy and this removes the need for us to investigate