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  • East Sussex County Council (24 022 793)

    Statement Closed after initial enquiries Disabled facilities grants 23-Jun-2025

    Summary: We will not investigate Mrs X complaint about the Council’s handling of a disabled facilities grant. This is because there is insufficient evidence of fault.

  • Tameside Metropolitan Borough Council (24 022 827)

    Statement Closed after initial enquiries Councillor conduct and standards 23-Jun-2025

    Summary: We will not investigate Ms X’s complaint about how the Council dealt with her complaint about a councillor. There is insufficient evidence of fault to warrant an investigation.

  • Bournemouth, Christchurch and Poole Council (24 022 834)

    Statement Closed after initial enquiries Charging 23-Jun-2025

    Summary: We will not investigate Mr X’s complaint about his mother, Mrs Z’s, domiciliary care as these complaints are late. We will also not investigate Mr X’s complaint that the Council told the family Mrs Z’s care would be free but then charged her. There is not enough evidence of fault to justify an investigation.

  • Surrey County Council (24 023 254)

    Statement Closed after initial enquiries Special educational needs 23-Jun-2025

    Summary: We will not investigate Miss X’s complaint about how the Council dealt with matters concerning her child’s education. Miss X has used her right of appeal meaning we are unable to investigate some elements. Other elements are either late, not affected by fault or we could not achieve a different outcome if we were to investigate them.

  • London Borough of Haringey (24 023 278)

    Statement Closed after initial enquiries Parking and other penalties 23-Jun-2025

    Summary: We will not investigate this complaint about a request for changes to parking restrictions within the Council’s controlled parking zone. There is insufficient evidence of fault which would warrant an investigation.

  • Ashford Borough Council (24 023 283)

    Statement Closed after initial enquiries Parking and other penalties 23-Jun-2025

    Summary: We will not investigate this complaint about the Council’s decision to approve a disabled parking bay at a neighbouring address to the complainant’s. There is insufficient evidence of injustice arising from any fault by the council to warrant an investigation.

  • Southend-on-Sea City Council (24 023 305)

    Statement Closed after initial enquiries Parking and other penalties 23-Jun-2025

    Summary: We will not investigate this complaint about a dropped kerb opposite the complainant’s home. This is because there is insufficient evidence of fault by the Council.

  • West Northamptonshire Council (24 023 337)

    Statement Closed after initial enquiries Noise 23-Jun-2025

    Summary: We will not investigate Mr X’s complaint that the Council failed to investigate his report of statutory noise nuisance in summer 2023 because the complaint is late. We will not investigate the remainder because there is insufficient evidence of fault.

  • London Borough of Croydon (24 023 467)

    Statement Closed after initial enquiries Council tax 23-Jun-2025

    Summary: We will not investigate this complaint about how the Council dealt with the complainant’s council tax account. This is because we are unlikely to find fault.

  • Bournemouth, Christchurch and Poole Council (24 023 486)

    Statement Closed after initial enquiries Planning applications 23-Jun-2025

    Summary: We will not investigate this complaint about the Council breaching the Equality Act during the validation process for the complainant’s planning application. There is insufficient evidence of fault causing the complainant a significant injustice.

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