Decision search
Your search has 54735 results
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North East Mayoral Combined Authority (25 008 312)
Statement Closed after initial enquiries Traffic management 28-Nov-2025
Summary: We will not investigate this complaint about the authority’s grant funding of several councils for use in improved traffic management schemes. There is insufficient evidence of any fault or significant injustice caused to Mr X which would warrant an investigation.
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Kingston Upon Hull City Council (25 008 647)
Statement Closed after initial enquiries Child protection 28-Nov-2025
Summary: We will not investigate Ms X’s complaint about children services’ action. There are no reasons to justify investigating events known to Ms X since 2021. We cannot investigate the Police’s actions. And the Information Commissioner’s Office is better placed to consider a data sharing complaint.
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West Yorkshire Combined Authority (25 008 954)
Statement Closed after initial enquiries Other 28-Nov-2025
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a disabled person’s travel pass. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Kingston Upon Hull City Council (25 009 107)
Statement Upheld Special educational needs 28-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with an Education, Health and Care Plan as it provided a proportionate remedy for the delay in issuing the final Plan. We do not have discretion to investigate the content of the Education, Health and Care Plan as Ms X appealed to the Special Educational Needs and Disability Tribunal.
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London Borough of Haringey (25 009 210)
Statement Closed after initial enquiries Homelessness 28-Nov-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s homelessness application. It was reasonable to expect Miss X to go to court.
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West Northamptonshire Council (25 009 321)
Statement Closed after initial enquiries Commercial and contracts 28-Nov-2025
Summary: We will not investigate this complaint about delays completing a lease. Some of the complaint is late without good reason to investigate it now. It is unlikely we could achieve much more by investigating. Some points are more properly for the courts to decide.
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London Borough of Haringey (25 009 614)
Statement Closed after initial enquiries Allocations 28-Nov-2025
Summary: We will not investigate Ms X’s complaint that the Council failed to notify her of its decision to refuse her housing register application in 2023 and has refused to agree her reasonable adjustment requests. She says this has caused distress, means she lost her right to a statutory review of the decision, and she remains in unsuitable housing. She wants the Council to make her a direct offer of suitable housing.
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Birmingham City Council (25 009 993)
Statement Closed after initial enquiries Private housing 28-Nov-2025
Summary: We will not investigate Mrs X’s complaint that she was incorrectly advised to seek reports for a tenanted home she owns. This is because there is insufficient evidence of fault with how the Council decided to reimburse Mrs X.
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Liberty House Clinic Limited (25 010 112)
Statement Closed after initial enquiries Other 28-Nov-2025
Summary: We cannot investigate Mr X’s complaint about the Care Provider’s decision not to issue a full refund after it decided his son, Mr Y, needed to be discharged immediately, within 24 hours of admission for treatment. The complaint lies outside our jurisdiction because it is not made about actions that involve, or are connected to, the provision of adult social care. We have no discretion to consider it.
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Essex County Council (25 010 711)
Statement Upheld Special educational needs 28-Nov-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.