Decision search
Your search has 56369 results
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West Sussex County Council (25 027 262)
Statement Closed after initial enquiries Safeguarding 09-Mar-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to investigate his safeguarding concerns about his adult child, Mr Y. There is not enough evidence of fault to justify us investigating.
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Norfolk County Council (25 027 695)
Statement Upheld Parking and other penalties 09-Mar-2026
Summary: We will not investigate this complaint that the Council wrongly sent bailiff letters as it has already remedied the injustice caused.
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Middlesbrough Borough Council (25 028 706)
Statement Closed after initial enquiries Private housing 09-Mar-2026
Summary: We will not investigate Mr B’s complaint about an Improvement Notice issued by the Council. This is because it is reasonable for Mr B to put in an appeal to the First tier tribunal.
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Leicester City Council (24 005 927 fr)
Report Upheld Homelessness 09-Mar-2026
Summary: We have written this further report because the Council has refused to comply with one of the recommendations made in our report issued on 9 October 2025. Although the Council has confirmed it will apologise to Mr X and make a payment of £500 for the distress its fault caused, it has refused to remedy all the personal injustice caused. We are not satisfied with the Council’s explanation for refusing to fully remedy the personal injustice to Mr X. We have issued this further report to highlight our continuing concerns.
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Barnsley Metropolitan Borough Council (25 014 883)
Statement Closed after initial enquiries Special educational needs 08-Mar-2026
Summary: We cannot investigate this complaint about the Council’s communication with the complainant and the content of her son’s Education Health and Care plan. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability).
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Kirklees Metropolitan Borough Council (25 015 635)
Statement Closed after initial enquiries Other 08-Mar-2026
Summary: We will not investigate this complaint about the Council’s negligence when applying herbicide spray in a public area. There is insufficient evidence of any significant injustice which would warrant an investigation. Mr X could submit a claim against the Council if he believes the chemical used could affect his health.
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Oxfordshire County Council (25 015 809)
Statement Closed after initial enquiries Other 08-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to require the owners of lakes to carry out maintenance to alleviate flood risks in the area. This complaint concerns the definition of the drainage legislation and only the courts can determine the legal meaning. We cannot determine points of law.
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Suffolk County Council (25 014 130)
Statement Upheld Special educational needs 07-Mar-2026
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has offered an appropriate remedy for the injustice caused by the delay. Investigation by the Ombudsman would not lead to a different outcome.
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London Borough of Bexley (25 015 066)
Statement Closed after initial enquiries Special educational needs 07-Mar-2026
Summary: We will not investigate this complaint about the financial support provided to the complainant’s child’s educational setting. This is because there is insufficient evidence of injustice caused to the complainant by the Council’s actions to warrant our intervention.
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London Borough of Barking & Dagenham (25 015 806)
Statement Closed after initial enquiries Private housing 07-Mar-2026
Summary: We will not investigate this complaint about the Council entering Mr X’s property and carrying out a repair which involved altering his rainwater guttering system. There is insufficient evidence of any significant injustice which would warrant an investigation.