Decision search
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Southend-on-Sea City Council (24 019 555)
Statement Closed after initial enquiries Planning applications 14-Apr-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because there is not enough evidence of fault by the Council to justify an investigation, and because the complainant has not suffered any personal injustice.
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Amber Valley Borough Council (24 019 656)
Statement Closed after initial enquiries Councillor conduct and standards 14-Apr-2025
Summary: We will not investigate this complaint about the Council’s handling of a member conduct complaint as the matter is ongoing.
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Cheshire East Council (24 019 667)
Statement Closed after initial enquiries Planning applications 14-Apr-2025
Summary: We will not investigate this complaint about the way the Council considered a planning application. We have not seen enough evidence of fault in the Council’s actions to warrant our involvement.
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Brighton & Hove City Council (24 019 902)
Statement Closed after initial enquiries Homelessness 14-Apr-2025
Summary: We will not investigate this complaint about the suitability of temporary accommodation offered by the Council in an out of area location. It was reasonable for Ms X to appeal against the decision to the court following the statutory review of suitability. We will not investigate her complaint about the Council’s assessment of her housing application. There is insufficient evidence of fault which would warrant an investigation.
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West Sussex County Council (24 019 948)
Statement Closed after initial enquiries School transport 14-Apr-2025
Summary: We will not investigate Mr X’s complaint about the conduct of a driver for his child, Y’s, home to school transport. This is because an investigation is unlikely to achieve any additional outcome.
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Three Rivers District Council (24 020 022)
Statement Closed after initial enquiries Other 14-Apr-2025
Summary: We will not investigate this complaint about the Council sharing personal data, a Council officer breaching the Equality Act 2010, and the Council’s failure to address the officer’s conduct. This is because the ICO is better placed to consider complaints about personal data handling, only the courts can decide if there has been a breach of the Equalities Act, there is insufficient evidence of Council fault, and we cannot investigate personnel issues. We cannot therefore achieve the result the complainant is seeking.
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Brighton & Hove City Council (24 020 464)
Statement Closed after initial enquiries Managing council tenancies 14-Apr-2025
Summary: We will not investigate this complaint about whistleblowing. It is appropriate for the complainant to escalate any concerns to the relevant prescribed body.
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London Borough of Tower Hamlets (24 020 603)
Statement Closed after initial enquiries Allocations 14-Apr-2025
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
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Lancashire County Council (24 020 621)
Statement Upheld Special educational needs 14-Apr-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Cambridgeshire County Council (24 020 681)
Statement Closed after initial enquiries Child protection 14-Apr-2025
Summary: We will not investigate this complaint about the Council’s involvement in the complainant’s child’s case. The matters are too closely connected to ongoing court proceedings.