Decision search
Your search has 56371 results
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London Borough of Lambeth (25 029 916)
Statement Closed after initial enquiries Homelessness 11-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s assessments of her homelessness applications. Part of her complaint is late with no good reason to investigate it now. On the part of her complaint that is not late, there is not enough evidence of fault to justify us investigating.
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Leeds City Council (25 015 120)
Statement Closed after initial enquiries Special educational needs 11-Mar-2026
Summary: We will not investigate Ms M’s complaint about the direct occupational therapy her son B has missed because there is no worthwhile outcome achievable until the bigger problem of B’s school attendance is resolved.
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Staffordshire County Council (25 015 149)
Statement Closed after initial enquiries Other 11-Mar-2026
Summary: We will not investigate this complaint about the Council’s response to flags appearing in public spaces. This has not caused Mr X significant enough injustice to warrant us investigating.
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Milton Keynes Council (25 015 189)
Statement Closed after initial enquiries Trees 11-Mar-2026
Summary: We will not investigate this complaint about the Council’s actions in relation to hedges that are overhanging Mr X’s boundary. This is because we are unlikely to find fault with the Council. We will not investigate how the Council handled Mr X’s complaint, because there is not enough significant personal injustice to justify an investigation.
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High Peak Borough Council (25 015 514)
Statement Closed after initial enquiries Councillor conduct and standards 11-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision on a councillor conduct complaint as it is unlikely we will find fault in the way the Council considered the matter.
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Herefordshire Council (25 015 523)
Statement Closed after initial enquiries Councillor conduct and standards 11-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of code of complaints made by, and against, the complainant, or its handling of the subsequent corporate complaint. There is insufficient evidence of fault in the handling of the code of conduct complaints, and we will not investigate the subsequent corporate complaint handling in isolation.
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Dudley Metropolitan Borough Council (25 015 644)
Statement Closed after initial enquiries Trees 11-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council denying ownership and responsibility for maintenance of a piece of land next to her property, despite previously doing work on the land. There is not enough evidence of fault in the Council’s decision-making process when determining it does not own the land to warrant an investigation. There is no worthwhile or different outcome an investigation by us could achieve.
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London Borough of Lewisham (25 015 710)
Statement Closed after initial enquiries Special educational needs 11-Mar-2026
Summary: We will not investigate this complaint about the disclosure of personal information contained within an education, health and care plan because it is better placed with the Information Commissioner’s Office.
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Leeds City Council (25 015 878)
Statement Upheld Direct payments 11-Mar-2026
Summary: We will not investigate this complaint about the way the Council considered Miss B’s disability related and cultural haircare needs when it applied its charging policy on disability related expenditure. The Council remedied the injustice caused to Miss B when it investigated her complaint.
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London Borough of Waltham Forest (25 016 008)
Statement Upheld Homelessness 11-Mar-2026
Summary: We will not investigate Mr X’s complaint about being evicted from his temporary accommodation without notice. The Council accepted fault and offered an appropriate symbolic payment to remedy the injustice caused. Further investigation would not lead to a different outcome.