Decision search
Your search has 57387 results
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Leicester City Council (25 022 418)
Statement Closed after initial enquiries Other 30-Apr-2026
Summary: We will not investigate this complaint about business rates because it has been considered by a court and there is not enough evidence of fault or significant injustice to justify our involvement.
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Gloucester City Council (25 022 506)
Statement Closed after initial enquiries Council tax 30-Apr-2026
Summary: We will not investigate this complaint about council tax handling for a property Ms X owned. This is because part of the complaint is late and there is no significant injustice regarding more recent matters.
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Lewes District Council (25 022 576)
Statement Closed after initial enquiries Housing benefit and council tax benefit 30-Apr-2026
Summary: We will not investigate this complaint about a housing benefit overpayment. This is because the complaint is late and there is not enough evidence of fault to justify investigation regarding the Council’s recent contact.
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Oxfordshire County Council (25 020 709)
Statement Upheld School transport 30-Apr-2026
Summary: We upheld Mrs X’s complaint about SEN transport provision for her child. The Council agreed to resolve the complaint early by paying Mrs X a symbolic payment of £200 to acknowledge the injustice caused.
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Adur District Council (25 021 325)
Statement Closed after initial enquiries Pollution 30-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of reports of excessive smoke from a neighbouring property. This is because there is not enough evidence the Council is at fault to justify an investigation.
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Southend-on-Sea City Council (25 022 729)
Statement Closed after initial enquiries Refuse and recycling 30-Apr-2026
Summary: We will not investigate Mr X’s complaint the Council wrongly decided his property was suitable for a new wheeled bin collection. There is not enough evidence of fault to justify an investigation.
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London Borough of Harrow (25 024 691)
Statement Closed after initial enquiries Parking and other penalties 30-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault by the Council. Ms X says she did not receive the original penalty charge notice and it would therefore be reasonable for her to apply to the Traffic Enforcement Centre at Northampton County Court to take the process back to an earlier stage.
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London Borough of Havering (25 015 421)
Statement Closed after initial enquiries Antisocial behaviour 30-Apr-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her complaints about anti-social behaviour. This is because we cannot achieve the outcome she requests and because there is insufficient evidence of fault.
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Bolton Metropolitan Borough Council (26 000 778)
Statement Closed after initial enquiries Other 30-Apr-2026
Summary: We will not investigate this complaint about an officer allegedly breaching the complaint’s confidentiality and delays in the complaints process. This is because data breaches are better addressed by a more suitable body, the Council has apologised for the delay, and further investigation would not achieve a worthwhile outcome.
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City of Bradford Metropolitan District Council (26 001 586)
Statement Closed after initial enquiries Other 30-Apr-2026
Summary: We will not investigate Mrs X’s complaint that the Council breached her statutory rights. We have not seen enough evidence of fault to justify a further investigation.