Decision search
Your search has 56371 results
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Folkestone & Hythe District Council (24 018 384)
Statement Not upheld Private housing 11-Mar-2026
Summary: We found no fault on Mrs Y’s complaint about the Council failing to act on her reports about the condition of the private accommodation she rents.
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London Borough of Haringey (24 022 636)
Statement Not upheld Other 11-Mar-2026
Summary: We have not found fault in the way the Council made decisions about who was responsible for meeting Ms C’s needs.
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Solihull Metropolitan Borough Council (25 018 712)
Statement Closed after initial enquiries Disabled facilities grants 11-Mar-2026
Summary: We will not investigate this complaint about a Disabled Facilities Grant because there is not enough evidence to justify investigation.
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Brentwood Borough Council (25 019 067)
Statement Closed after initial enquiries Homelessness 11-Mar-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s decision on her requests for management transfer and home security measures. This is because the law does not allow us to investigate the provision or management of social housing by a council acting as a registered social housing provider.
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Kirklees Metropolitan Borough Council (25 020 660)
Statement Closed after initial enquiries Other 11-Mar-2026
Summary: We will not investigate this complaint about how the Council handled Miss X’s Subject Access Request. This is because the Information Commissioner’s Office is best placed to investigate the complaint.
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London Borough of Havering (25 020 710)
Statement Upheld Parking and other penalties 11-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to take account of Miss X’s payment towards a penalty charge notice. This is because the Council has apologised to Miss X, removed the surcharges it applied and agreed to pay Miss X £100. This provides a suitable remedy for the injustice Miss X claims and it is therefore unlikely investigation would achieve anything more for her.
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Statement Closed after initial enquiries Other 11-Mar-2026
Summary: We will not investigate this complaint about the Council issuing Mr Y with a fixed penalty notice for alleged fly tipping. This is because he could have raised his concerns as part of his defence in court.
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Hampshire County Council (25 020 892)
Statement Closed after initial enquiries Other 11-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to impose contact restrictions on her. This is because we have not seen enough evidence of fault with the Council’s actions to justify an investigation by us.
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Cheshire East Council (25 021 726)
Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his claim for damages arising from a pothole. This is because it is reasonable for Mr X to go to court.
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Birmingham City Council (25 022 173)
Statement Closed after initial enquiries Managing council tenancies 11-Mar-2026
Summary: We cannot investigate Miss X’s complaint about the Council’s failure to respond to her personal injury claim. We have no remit to consider complaints about the management of social housing by a council acting as a social landlord.