Decision search
Your search has 56371 results
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London Borough of Barking & Dagenham (25 023 380)
Statement Closed after initial enquiries School admissions 12-Mar-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s refusal to agree to a deferred school entry. We are unlikely to find fault. And the Information Commissioner’s Office is better placed to consider her Data Protection Act complaint.
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London Fire Commissioner (25 024 278)
Statement Closed after initial enquiries Other 12-Mar-2026
Summary: We will not investigate this complaint about the Fire Brigade’s visit to Mr X’s shop, including his report of damage. There is not enough evidence of fault to justify an investigation. Insurers or the courts are better placed to decide whether Mr X is owed any damages.
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Royal Borough of Kensington & Chelsea (25 026 470)
Statement Closed after initial enquiries Assessment and care plan 12-Mar-2026
Summary: We will not investigate Mr X’s complaint about the Council’s adult social care team. This is because there is insufficient evidence of fault causing sufficient injustice to justify our involvement.
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London Borough of Bexley (25 026 772)
Statement Closed after initial enquiries Other 12-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s children’s statutory complaint. It is reasonable to expect Mr X to complete all three stages of the statutory children’s complaint procedure. The Council has already accepted and apologised for the delays identified at Stage One, and further investigation would not lead to a different outcome.
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London Borough of Havering (25 027 504)
Statement Upheld Parking and other penalties 12-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because the Council has agreed to cancel the notice and this provides a suitable remedy for the complaint.
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Vale Of White Horse District Council (25 028 160)
Statement Closed after initial enquiries Other 12-Mar-2026
Summary: We will not investigate Mr X’s complaint about a data breach. This is because this matter is better dealt with by the Information Commissioner.
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Leeds City Council (25 028 353)
Statement Closed after initial enquiries Parking and other penalties 12-Mar-2026
Summary: We will not investigate this complaint about issues paying a traffic contravention penalty charge notice as it is unlikely we will find fault by the Council. We will not investigate the penalty charge notice itself as it is reasonable to expect Mr X to use the statutory appeals process to challenge it.
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Erewash Borough Council (25 029 061)
Statement Closed after initial enquiries Refuse and recycling 12-Mar-2026
Summary: We will not investigate Mr B’s complaint about the impact of changes to waste collections during the Christmas period. This is because there is not enough evidence of fault to justify an investigation.
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Barnsley Metropolitan Borough Council (25 029 108)
Statement Closed after initial enquiries Other 12-Mar-2026
Summary: We cannot investigate Miss B’s complaint about the Council not putting right damage caused by a Council tenant. This is because we cannot investigate complaints about the management of social housing by a council in its role as a social landlord.
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Crawley Borough Council (25 015 106)
Statement Closed after initial enquiries Private housing 12-Mar-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her reports of harassment by her landlord. There is insufficient evidence of fault causing sufficient injustice to justify further action.