Decision search
Your search has 57387 results
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Wokingham Borough Council (25 013 375)
Statement Closed after initial enquiries Homelessness 04-May-2026
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her housing applications because there is insufficient evidence of fault to justify our involvement.
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Birmingham City Council (25 014 781)
Statement Upheld Homelessness 04-May-2026
Summary: We will not investigate this complaint about unsuitable homelessness temporary accommodation. This is because the Council has put matters right to Mrs X’s satisfaction.
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Derbyshire County Council (25 015 535)
Statement Closed after initial enquiries Special educational needs 04-May-2026
Summary: We will not investigate this complaint about the Education, Health and Care Plan process. Mrs X’s appeal to the Tribunal places much of the complaint outside our jurisdiction. Investigation by the Ombudsman would not lead to a different outcome as far as the rest of the complaint is concerned.
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West Sussex County Council (25 016 417)
Statement Closed after initial enquiries Child protection 04-May-2026
Summary: We will not investigate this complaint about the Council’s response to Miss X’s concerns about a school. We cannot investigate what happens in schools and it is unlikely we would find any fault in how the Council responded to Miss X’s concerns, or how it dealt with her request for a different school.
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Statement Closed after initial enquiries Special educational needs 04-May-2026
Summary: We will not investigate Mrs X’s complaint about poor communication from the Council. Investigation would not add anything to the Council’s response or achieve a different outcome.
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London Borough of Waltham Forest (25 030 259)
Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026
Summary: We will not investigate Miss B’s complaint about difficulties she experienced trying to put in a compensation claim to the Council. This is because an investigation is unlikely to achieve a worthwhile outcome.
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London Borough of Havering (25 031 181)
Statement Closed after initial enquiries Parking and other penalties 04-May-2026
Summary: We cannot investigate this complaint about a penalty charge notice. This is because Ms X has used her right of appeal to challenge the penalty charge notice.
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Reading Borough Council (25 031 401)
Statement Closed after initial enquiries Other 04-May-2026
Summary: We will not investigate Mr X’s complaint about the professional conduct of a social worker and the Council’s delay in responding to his complaints about the social worker. There is another agency which can investigate his concerns about the social worker, and the Council has already responded to his complaints.
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Southend-on-Sea City Council (25 031 497)
Statement Closed after initial enquiries Refuse and recycling 04-May-2026
Summary: We will not investigate Mr X’s complaint that the Council wrongly decided their property was suitable for a new wheeled bin collection. There is not enough evidence of fault to justify an investigation.
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Statement Closed after initial enquiries Highway repair and maintenance 04-May-2026
Summary: We will not investigate this complaint about the Council’s rejection of a claim for damage to a vehicle caused by a highway pothole. It was reasonable for Mrs X to seek a remedy in the courts once liability was denied by the Council.