Decision search
Your search has 53967 results
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Sandwell Metropolitan Borough Council (25 007 237)
Statement Closed after initial enquiries Council tax 29-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to collect Miss X’s council tax payments. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Brighton & Hove City Council (25 007 295)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about the Council’s response to an information request as it is best dealt with by the Information Commissioner’s Office.
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Birmingham City Council (25 007 321)
Statement Closed after initial enquiries Refuse and recycling 29-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to collect waste bins due to industrial action. This is because we have no jurisdiction to investigate matters which affect all or most people in the Council’s area.
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St Bernard's RC Grammar School, Slough (25 007 391)
Statement Closed after initial enquiries School admissions 29-Sep-2025
Summary: We will not investigate Miss X’s complaint about the School’s admissions appeal panel refusing her appeal. It is unlikely we would find fault which caused Miss X to lose out on a school place.
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Oxfordshire County Council (25 008 345)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about how the Council handled Mr X’s earlier complaints relating to his contact with a family support service. That is because it is a late complaint and there are no good reasons why it could not have been made sooner.
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London Borough of Hammersmith & Fulham (25 008 762)
Statement Closed after initial enquiries Highway repair and maintenance 29-Sep-2025
Summary: We will not investigate this complaint about the Council not repairing a streetlight on his road. This is because the matter has not caused Mr X significant injustice and it is unlikely investigation would achieve any worthwhile outcome for Mr X.
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London Borough of Lewisham (25 010 749)
Statement Upheld Special educational needs 29-Sep-2025
Summary: The Ombudsman carried out several investigations about delay in the Council carrying out Education, Health and Care (EHC) Plan annual reviews for children in its area. We asked the Council questions about the widespread impact of delay. The Council was at fault. It delayed carrying out a significant number of EHC Plan annual reviews for children in its area in 2024. The action proposed by the Council to address the issue is a suitable remedy for the injustice caused.
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Transport for London (25 010 819)
Statement Closed after initial enquiries Trees 29-Sep-2025
Summary: We will not investigate this complaint about a damage claim as it reasonable to expect Mrs X to take court action for the compensation she seeks.
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Luton Borough Council (25 004 567)
Statement Closed after initial enquiries Homelessness 29-Sep-2025
Summary: We will not investigate this complaint about housing suitability. The complaint has been made late, and it would have been reasonable for Mr X to have used his review rights.
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Abbeyfield Society (The) (25 004 577)
Statement Closed after initial enquiries Residential care 29-Sep-2025
Summary: We will not investigate this complaint about privately arranged residential care. There is not a significant enough injustice to justify our involvement. The resident has died so we cannot provide him with a remedy for any poor care.