Decision search
Your search has 57388 results
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Birmingham City Council (25 028 397)
Statement Upheld Antisocial behaviour 06-May-2026
Summary: Mrs B complained the Council has failed to address anti-social behaviour (ASB) that her daughter, Ms C, is experiencing. The Council was at fault. It failed to consider Ms C’s ASB reports and its full range of ASB powers, and decide whether it should take ASB enforcement action. Ms C suffered distress and frustration as a result. The Council has agreed to apologise to Ms C, contact Ms C about the current ASB and decide what action it should take, and issue staff guidance.
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London Borough of Barnet (25 028 683)
Statement Closed after initial enquiries Other 06-May-2026
Summary: We will not investigate this complaint about the Council holding and sharing information Ms Y believed to be inaccurate. The Information Commissioner is better placed to consider and decide complaints about data protection matters.
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Leicester City Council (25 022 100)
Statement Closed after initial enquiries Council house sales and leaseholders 06-May-2026
Summary: We will not investigate Mrs X’s complaint about delay’s in progressing her Right to Buy application. It would have been reasonable for her to use the statutory delay procedure and if needed, the alternative court remedy.
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Statement Closed after initial enquiries Street furniture and lighting 06-May-2026
Summary: We will not investigate this complaint about the Council’s decision-making on street lighting because there is insufficient evidence of fault to warrant an investigation by the Ombudsman.
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North Kesteven District Council (25 022 437)
Statement Closed after initial enquiries Council tax 06-May-2026
Summary: We will not investigate this complaint about the Council’s response to Mr X’s complaint that he should not have to pay the empty homes council tax premium. This is because the Valuation Tribunal is better placed to investigate this complaint.
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Barnsley Metropolitan Borough Council (25 022 744)
Statement Closed after initial enquiries Allocations 06-May-2026
Summary: We will not investigate this complaint about how the Council considered Mr X’s housing register application. This is because it is unlikely an investigation by the Ombudsman would add to the Council’s response or achieve anything more for Mr X.
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Birmingham City Council (25 022 864)
Statement Closed after initial enquiries Parking and other penalties 06-May-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice because there is not enough evidence of fault to justify investigation.
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London Borough of Southwark (25 022 885)
Statement Closed after initial enquiries Council house sales and leaseholders 06-May-2026
Summary: We will not investigate this complaint that the Council caused the complainant to lose out on a Right to Buy discount as it is unlikely we will find fault plus the decision on the complainant’s entitlement to discount is a decision ultimately for the courts.
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London Borough of Ealing (25 022 918)
Statement Closed after initial enquiries Parking and other penalties 06-May-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a Penalty Charge Notice. There is not enough evidence of fault to justify us investigating.
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St Albans City Council (25 023 024)
Statement Closed after initial enquiries Parking and other penalties 06-May-2026
Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. This is because the injustice is not significant enough to justify our involvement.