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  • Braintree District Council (25 019 787)

    Statement Closed after initial enquiries Enforcement 06-May-2026

    Summary: We will not investigate this complaint about the way the Council dealt with breaches of planning control. We have seen no good reason to investigate parts of the complaint that are late. And we consider that further investigation of the way the Council dealt with more recent breaches of planning control will not lead to a different outcome.

  • Lancaster City Council (25 020 010)

    Statement Closed after initial enquiries Planning applications 06-May-2026

    Summary: We will not investigate this complaint about the Council’s failure to identify restrictions affecting Ms X’s property when dealing with her application for ‘prior approval’. This is because Ms X claims pure economic loss as a result of the failure and it would be reasonable for her to make a claim for damages against the Council at court.

  • London Borough of Newham (25 020 045)

    Statement Closed after initial enquiries Allocations 06-May-2026

    Summary: We will not investigate this complaint about the Council’s housing allocation arrangements. This is mainly because any direct injustice is not significant enough to justify our involvement.

  • London Borough of Waltham Forest (25 020 124)

    Statement Upheld Homelessness 06-May-2026

    Summary: We will not investigate Mr X’s complaint about a delay in the Council providing homelessness assistance. The Council has upheld the complaint and has agreed to remedy Mr X’s injustice by providing an apology, a financial remedy and by improving its service. Further investigation by us would therefore not be proportionate.

  • Southend-on-Sea City Council (25 020 132)

    Statement Closed after initial enquiries Refuse and recycling 06-May-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s decision that his property is suitable for its new wheeled bin collection. There is insufficient evidence of fault to justify an investigation.

  • Bristol City Council (25 020 237)

    Statement Closed after initial enquiries Allocations 06-May-2026

    Summary: We will not investigate Miss X’s complaint about the Council’s assessment of her housing register application. There is no worthwhile outcome achievable by our involvement.

  • Dorset Council (25 020 259)

    Statement Closed after initial enquiries Councillor conduct and standards 06-May-2026

    Summary: We will not investigate this complaint about the Council’s decision not to investigate Ms X’s complaints that a councillor breached the code of conduct. There is not enough evidence of fault in the Council’s actions to justify an investigation.

  • London Borough of Newham (25 020 260)

    Statement Closed after initial enquiries Noise 06-May-2026

    Summary: We will not investigate this complaint about the Council failing to handle Mr X’s noise complaint fairly or consistently. This is because there is insufficient evidence of fault by the Council; and it is not proportionate to investigate the complaints handling issue on its own.

  • South Derbyshire District Council (25 020 333)

    Statement Closed after initial enquiries Enforcement 06-May-2026

    Summary: We will not investigate this complaint about the Council’s decision that a structure, next to the complainant’s home, benefits from permitted development rights. There is insufficient evidence of fault in the way the Council reached its decision.

  • London Borough of Enfield (25 020 434)

    Statement Closed after initial enquiries Private housing 06-May-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s actions in relation to a property which the Council uses as temporary accommodation. It is reasonable to expect Mrs X to take court action.

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