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  • Halton Borough Council (25 017 688)

    Statement Closed after initial enquiries Private housing 05-May-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s handling of housing disrepair concerns at her property. Parts of the complaint are late and there is insufficient evidence of fault to warrant investigation of the remaining matters.

  • Derbyshire County Council (25 017 852)

    Statement Closed after initial enquiries Special educational needs 05-May-2026

    Summary: We cannot investigate Mrs Y’s complaint the Council failed to arrange alternative educational provision or social care provision for her child. This is because these matters overlap with a SEND Tribunal appeal about her child’s Education, Health and Care Plan.

  • London Borough of Newham (25 018 650)

    Statement Closed after initial enquiries Council tax 05-May-2026

    Summary: We will not investigate this complaint about Mr Y’s Council Tax bill because the complaint is late and there is no good reason to exercise discretion to investigate it now.

  • Kent County Council (25 018 749)

    Statement Closed after initial enquiries Disabled children 05-May-2026

    Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her child’s application for a blue badge. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

  • Mansfield District Council (25 018 806)

    Statement Closed after initial enquiries Trees 05-May-2026

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his concerns about a tree near his home. There is not enough evidence of fault in the Council’s decision making to justify our involvement.

  • Manchester City Council (25 019 294)

    Statement Closed after initial enquiries Charging 05-May-2026

    Summary: We will not investigate this complaint about the Council charging Mr X a contribution toward the cost of his care. This is because there is no worthwhile outcome achievable which would justify an investigation.

  • Oldham Metropolitan Borough Council (25 019 447)

    Statement Closed after initial enquiries Other 05-May-2026

    Summary: We cannot investigate Miss X’s complaint about a children services’ assessment as it has been used in Court proceedings. We will not investigate her complaint about the Council’s failure to complete a financial assessment as it is unlikely it has caused her to lose out. And Social Work England is better placed to consider a social worker’s conduct.

  • Warwickshire County Council (25 019 521)

    Statement Closed after initial enquiries Charging 05-May-2026

    Summary: We will not investigate this complaint about the Council’s charging as there is not enough evidence of fault to warrant an investigation.

  • Pendle Borough Council (25 019 658)

    Statement Closed after initial enquiries Councillor conduct and standards 05-May-2026

    Summary: We will not investigate this complaint about the Council’s handling of a code of conduct complaint against a councillor. There is insufficient evidence of fault in the way the Council reached its decision on the complaint, and we cannot achieve some of the outcomes the complainant is seeking.

  • Essex County Council (25 019 742)

    Statement Upheld Special educational needs 05-May-2026

    Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.

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