Decision search
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Leicester City Council (25 005 542)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about the Council turning down Mrs X’s Right to Buy application. It was reasonable to expect Mrs X to challenge the refusal by using her specific appeal rights to go to court.
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Whitley Bay High School (25 006 064)
Statement Not upheld School admissions 29-Sep-2025
Summary: Mr G complained about the school admissions appeal hearing for his child, who we will call H. During our investigation, H received an offer of a place at Whitley Bay High School. We have discontinued our investigation because there is no worthwhile outcome to be achieved by further investigation.
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Wigan Metropolitan Borough Council (25 006 288)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint about how the Council dealt with breaches of planning control and a retrospective planning application. This is because part of the complaint is late, and the complainant had the right to appeal to the Planning Inspector. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.
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Dudley Metropolitan Borough Council (25 006 359)
Statement Closed after initial enquiries Child protection 29-Sep-2025
Summary: We cannot investigate Mr X’s complaint about his children being removed from his care and not returned to him because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Milton Keynes Council (23 011 903)
Statement Upheld Disabled children 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903a)
Statement Upheld Community hospital services 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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NHS Bedfordshire, Luton and Milton Keynes Integrated Care Board (23 011 903b)
Statement Upheld Community hospital services 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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First Option Healthcare (23 011 903c)
Statement Upheld Disabled children 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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First Option Healthcare (23 011 903d)
Statement Upheld Disabled children 29-Sep-2025
Summary: Mrs X complained about Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare in relation to the care of her son, Y. She has said the faults in care led to distress for her and her family. We found fault with Milton Keynes Council, Milton Keynes Integrated Care Board and First Option Healthcare, leading to distress and risk of harm which Mrs X has described. We have made recommendations which the organisations have agreed to carry out to address this injustice.
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Ribble Valley Borough Council (25 011 144)
Statement Closed after initial enquiries Council tax 28-Sep-2025
Summary: We will not investigate this complaint about Council tax enforcement because the complainant has commenced legal action against the Council.