Decision search
Your search has 53967 results
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Oxfordshire County Council (25 004 602)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint from Ms X about the Council’s handling of a complaint related to a meeting she attended, where she says she was bullied. This is because we could not add to the investigation carried out by the Council or achieve a different outcome.
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Suffolk County Council (25 004 632)
Statement Closed after initial enquiries Disabled children 29-Sep-2025
Summary: We will not investigate Mr F’s complaint about the Council’s decision his son did not meet the criteria for the Disabled Children’s Team because there is insufficient evidence of fault.
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Statement Upheld Direct payments 29-Sep-2025
Summary: We will not investigate this complaint about charging for adult social care. We are satisfied with the actions the Council has taken to waive charges before it explained how to pay them. The remaining charges are correctly due. It is unlikely an Ombudsman investigation would reach a different outcome.
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North East Lincolnshire Council (25 004 898)
Statement Closed after initial enquiries Child protection 29-Sep-2025
Summary: We will not investigate Mrs X’s complaint about how the Council dealt with allegations made about her. This is because there is insufficient evidence of fault.
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Surrey County Council (25 005 178)
Statement Closed after initial enquiries Special educational needs 29-Sep-2025
Summary: We cannot investigate most of Mrs X’s complaint about her child’s Education, Health and Care Plan because she appealed to the SEND Tribunal. We will not investigate part of her complaint because the Information Commissioner’s Office is better suited. The Council apologised for its poor communication, so an investigation by the Ombudsman into that matter is unlikely to achieve anything further.
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Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate Ms X’s complaint about alleged bias in how the Council awards contracts for alternative educational provision. There is insufficient evidence of fault and an investigation would not lead to a different outcome.
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Milton Keynes Council (25 005 435)
Statement Closed after initial enquiries Special educational needs 29-Sep-2025
Summary: We cannot investigate Mrs X’s complaint that the Council failed to amend her child’s Education Health and Care Plan in line with a tribunal order. This is because she has commenced court proceedings about the same matters.
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Wiltshire Council (25 005 470)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate this complaint from 2023 about the safety of a pedestrian refuge island. This is because the complaint is late and there are no good reasons for us to exercise discretion.
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London Borough of Sutton (25 005 476)
Statement Closed after initial enquiries Planning applications 29-Sep-2025
Summary: We will not investigate this complaint about the Council’s planning considerations. This is because there is not enough evidence of fault, and any injustice is not significant enough to warrant an investigation.
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Brighton & Hove City Council (25 005 506)
Statement Closed after initial enquiries Other 29-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council not requiring a neighbour to remove or cut back a bush at the end of his drive, and its reply to his solicitor’s letter. There is not enough evidence of fault by the Council, nor of a sufficiently significant injustice caused to Mr X by the matters complained of, to warrant an investigation. We also cannot achieve the outcome he seeks.