Decision search
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Stratford-on-Avon District Council (25 020 477)
Statement Closed after initial enquiries Noise 06-May-2026
Summary: We will not investigate Ms X’s complaint about how the Council dealt with and responded to her reports about her neighbour shooting an air rifle. There is not enough evidence of fault by the Council to warrant us investigating.
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North East Lincolnshire Council (25 020 514)
Statement Closed after initial enquiries Child protection 06-May-2026
Summary: We will not investigate this complaint about the contents of a Section 7 report and how the Council conducted safeguarding enquiries. This is because there is another body better placed to investigate Miss X’s complaint. Of the remaining element, further investigation would not lead to a different outcome.
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Teignbridge District Council (25 020 570)
Statement Closed after initial enquiries Planning applications 06-May-2026
Summary: We cannot investigate this complaint about the Council’s handling of the complainant’s planning application. The law does not allow us to investigate where the complainant has already used their right of appeal to the Planning Inspectorate. It would also not be a good use of our resources to look at the Council’s subsequent complaint handling in isolation.
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South Derbyshire District Council (25 020 610)
Statement Closed after initial enquiries Planning applications 06-May-2026
Summary: We will not investigate this complaint about the Council’s handling of two linked planning applications. This is because it is unlikely investigation would achieve any worthwhile outcome for Mr X. We have no powers to quash the decisions or make the Council consider the applications again, and it is unlikely we could say the outcome should have been different.
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Stoke-on-Trent City Council (25 020 850)
Statement Closed after initial enquiries Refuse and recycling 06-May-2026
Summary: We will not investigate this complaint about contaminated and dumped rubbish by Mr B’s garage. There is not enough evidence of a significant injustice to justify an Ombudsman investigation. It is also unlikely we would add anything to the actions the Council is already taking.
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Bedford Borough Council (25 020 958)
Statement Closed after initial enquiries Planning applications 06-May-2026
Summary: We cannot investigate this complaint about the Council’s handling of the complainant’s planning application. The law does not allow us to investigate where the complainant has already used their right of appeal to the Planning Inspectorate. It would also not be a good use of our resources to look at the Council’s subsequent complaint handling in isolation.
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Lancashire County Council (25 021 500)
Statement Closed after initial enquiries Traffic management 06-May-2026
Summary: We will not investigate this complaint about easement obstruction because there is insufficient evidence of Mrs Y suffering significant personal injustice to warrant an investigation by the Ombudsman.
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Sheffield City Council (25 021 683)
Statement Closed after initial enquiries Highway repair and maintenance 06-May-2026
Summary: We will not investigate Mr X’s complaint about the condition of the pavement and roads near his house. This is because it is reasonable for Mr X to take this matter to court.
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Statement Closed after initial enquiries Council tax 06-May-2026
Summary: We will not investigate this complaint about advice Mrs X received regarding her council tax debt. This is because an investigation would be unlikely to find fault with the Council’s actions.
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London Borough of Newham (25 024 033)
Statement Closed after initial enquiries Parking and other penalties 06-May-2026
Summary: We will not investigate this complaint about the Council removing four resident parking bays, replacing them with electric vehicle charging bays. This is because there is insufficient evidence of fault by the Council, and it is not proportionate to investigate the complaints handling issue on its own.