Decision search
Your search has 57388 results
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Test Valley Borough Council (25 015 646)
Statement Closed after initial enquiries Planning applications 10-May-2026
Summary: We will not investigate this complaint about how the Council considered reports of breaches of planning control. There is not enough evidence of fault in the Council’s actions to justify an investigation.
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London Borough of Redbridge (25 018 382)
Statement Upheld Charging 10-May-2026
Summary: Mr X complained the Council delayed in dealing with his enquiry about a deferred payment agreement, causing significant distress. We have upheld this complaint because the Council has agreed to resolve the complaint early by providing a proportionate remedy to Mr X in recognition of the injustice caused.
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Manchester City Council (25 018 839)
Statement Closed after initial enquiries Noise 10-May-2026
Summary: We will not investigate Ms X’s complaint about the Council's investigation into her reports of noise nuisance. There is insufficient evidence of fault to warrant an investigation.
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Reading Borough Council (25 018 922)
Statement Closed after initial enquiries Child protection 10-May-2026
Summary: We cannot investigate this complaint about the Council’s children’s services involvement with Mr X’s family. The matters complained about were either considered by a court which the law says we cannot consider or are closely linked to matters that have been or could have been raised during court proceedings.
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London Borough of Bromley (25 019 151)
Statement Closed after initial enquiries Special educational needs 10-May-2026
Summary: We will not investigate Mrs X’s complaint about how the Council has reviewed her child’s Education Health and Care plan. This is because it is reasonable for Mrs X to use her right of appeal to a tribunal.
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Luton Borough Council (25 019 696)
Statement Closed after initial enquiries Child protection 10-May-2026
Summary: We cannot investigate this complaint about the content of a social work letter filed with a court. The law prevents us from investigating complaints about what happened in court. For the rest, the Information Commissioner is better placed to consider complaints about data protection, and there is not enough evidence of fault in the Council’s decision to consider Mr X’s complaint under its corporate complaints procedure to justify us investigating.
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Chelmsford City Council (25 019 701)
Statement Closed after initial enquiries Enforcement 10-May-2026
Summary: We will not investigate this complaint about the Council’s investigation of a breach of planning control. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
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Salford City Council (25 019 747)
Statement Closed after initial enquiries Safeguarding 10-May-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s safeguarding concern because there is not enough evidence of fault.
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Leeds City Council (25 019 873)
Statement Upheld Special educational needs 10-May-2026
Summary: We will not investigate this complaint about delays in the Education, Health and Care Plan process. This is because the Council has offered an appropriate remedy. An investigation by the Ombudsman would not achieve anything more.
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Buckinghamshire Council (25 019 907)
Statement Closed after initial enquiries Special educational needs 10-May-2026
Summary: We will not investigate this complaint about the Education, Health and Care Plan process. Mr X’s appeal to the Tribunal places most of the complaint outside our jurisdiction. The Council’s delay in reaching a decision did not cause an injustice significant enough to warrant an investigation.