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  • Birmingham City Council (24 022 196)

    Statement Closed after initial enquiries Allocations 22-Jun-2025

    Summary: We will not investigate Mr X’s complaint the Council did not accept his housing register application. There is not enough evidence of fault to justify our involvement.

  • Norfolk County Council (24 022 234)

    Statement Upheld Other 22-Jun-2025

    Summary: We will not investigate this complaint about the Council’s support to Mrs X in relation to a child. The Council has agreed to take steps to remedy any injustice to Mrs X and there are no wider public interest issues to justify investigating further.

  • Dacorum Borough Council (24 022 465)

    Statement Closed after initial enquiries Allocations 22-Jun-2025

    Summary: We will not investigate this complaint about the Council’s failure to deal with problems Mr X has reported about his tenancy since 2022. We cannot investigate complaints about the actions of a social housing landlord with regard to tenancy management, repairs and direct management moves. We also cannot investigate Mr X’s compalint about the Council serving him with a Community Protection Notice. It was reasonable for Mr X to appeal the Notice if he wished to challenge it.

  • Lewes District Council (24 022 501)

    Statement Closed after initial enquiries Homelessness 22-Jun-2025

    Summary: We will not investigate Mr X’s complaint about the Council’s handling of his homeless application and for not supporting him with his homelessness. This is because there is insufficient evidence of fault.

  • Hampshire County Council (24 022 509)

    Statement Closed after initial enquiries Other 22-Jun-2025

    Summary: We cannot investigate Mrs X’s complaint the Council failed to follow its complaint procedure. That is because Mrs X has started legal action against the Council.

  • Cornwall Council (24 022 695)

    Statement Closed after initial enquiries Child protection 22-Jun-2025

    Summary: We will not investigate this complaint about the Council’s response to a safeguarding concern. It is unlikely we would find fault in the Council’s actions. Additionally, we cannot achieve the outcome Mr X is looking for.

  • Kingston Upon Hull City Council (24 022 809)

    Statement Closed after initial enquiries Refuse and recycling 22-Jun-2025

    Summary: We will not investigate this complaint about missed bin collections. This is because we could not add to the Council’s investigation or achieve a different outcome.

  • North Tyneside Metropolitan Borough Council (24 022 943)

    Statement Closed after initial enquiries Parking and other penalties 22-Jun-2025

    Summary: We will not investigate Mr X’s complaint that the Council has failed to follow its parking enforcement policy. This is because the Council’s actions have not caused Mr X significant injustice.

  • Cheshire East Council (24 023 121)

    Statement Closed after initial enquiries Safeguarding 22-Jun-2025

    Summary: We will not investigate this complaint about the way the Council considered safeguarding concerns raised by Mr B. There is not enough evidence of fault to justify investigating and an investigation by us would not lead to a different outcome.

  • Torbay Council (24 023 207)

    Statement Closed after initial enquiries Rights of way 22-Jun-2025

    Summary: We will not investigate this complaint about a dispute over a boundary fence between private property and the public highway. We cannot determine boundary disputes and the courts are the bodies best placed to decide civil matters.

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