Decision search
Your search has 56371 results
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Eastleigh Borough Council (25 016 964)
Statement Closed after initial enquiries Council tax 20-Mar-2026
Summary: We will not investigate this complaint about council tax arrears. This is because there is not enough evidence of fault to warrant investigation. We cannot investigate the liability order as this relates to court proceedings.
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Buckinghamshire Council (25 017 052)
Statement Closed after initial enquiries Private housing 20-Mar-2026
Summary: We will not exercise discretion to investigate this complaint about failure to inform Mrs X about the repayments for home improvement loans which she took out in 2012, 2016 and 2018. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.
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North Somerset Council (25 017 139)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate Mr X’s complaint that the Council failed to ensure the accuracy of his police data at a strategy meeting. This is mostly because his complaint is better addressed by the Information Commissioner’s Office.
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City of Wolverhampton Council (25 017 193)
Statement Closed after initial enquiries Council house sales and leaseholders 20-Mar-2026
Summary: We will not investigate this complaint about the Council cancelling a ‘right to buy’ application. Mrs X has an alternative legal remedy, and it is reasonable to expect Mrs X to take the Council to court.
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London Borough of Haringey (25 017 416)
Statement Closed after initial enquiries Licensing 20-Mar-2026
Summary: We will not investigate Ms X’s complaint about a House in Multiple Occupation Licence issued by the Council. Ms X had a right of appeal to the First-Tier Tribunal about this issue, and it would be reasonable to expect her to have used it. We will not investigate the remainder of Ms X’s complaint about payment for the licence, or the Council failing to give advice about planning permission. Further investigation by the Ombudsman would not lead to a different outcome.
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West Oxfordshire District Council (25 017 645)
Statement Closed after initial enquiries Council tax 20-Mar-2026
Summary: We will not investigate this complaint about a council tax discount. This is because the injustice is not significant enough to justify our involvement, and the Council has taken suitable action.
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Buckinghamshire Council (25 018 376)
Statement Closed after initial enquiries Transport 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision to refuse Mr X’s Blue Badge application. This is because there is not enough evidence of fault to warrant our involvement.
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Cambridgeshire County Council (25 018 508)
Statement Closed after initial enquiries Special educational needs 20-Mar-2026
Summary: We cannot investigate Mrs X’s complaint about the Council’s refusal to issue an Education, Health and Care plan. This is because Mrs X has the right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and it would be reasonable for her to do so.
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Bury Metropolitan Borough Council (25 018 668)
Statement Upheld Council tax 20-Mar-2026
Summary: We will not investigate Miss X’s complaint about the Council’s delay in issuing her final tax bill. The Council has remedied the injustice through its complaints process. Investigation by us would not achieve anything more.
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Leicester City Council (25 018 688)
Statement Closed after initial enquiries Council house sales and leaseholders 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s cancellation of a ‘right to buy’ application. It is reasonable to expect Mr X to use his right to take court action.