Decision search
Your search has 54735 results
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London Borough of Bromley (25 010 837)
Statement Closed after initial enquiries Parking and other penalties 28-Nov-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is insufficient evidence of fault by the Council to justify investigation.
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North Yorkshire Council (25 010 982)
Statement Closed after initial enquiries School transport 28-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision not to provide school transport to Mrs X’s child. This is because there is not enough evidence of fault by the Council.
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London Borough of Hounslow (25 012 086)
Statement Closed after initial enquiries Highway repair and maintenance 28-Nov-2025
Summary: We will not investigate this complaint about an accident for which Mr X is claiming compensation for personal injury. This is because it is reasonable for Mr X to put in a compensation claim, and if needed, take the Council to court.
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Thanet District Council (25 012 149)
Statement Closed after initial enquiries Planning applications 28-Nov-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application. This is because we are unlikely to find fault.
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Leicester City Council (25 012 565)
Statement Closed after initial enquiries Council tax support 28-Nov-2025
Summary: We will not investigate Mr X’s complaint. This is because it is outside our jurisdiction. The law says we cannot consider a complaint about the content of a council’s Council Tax Support scheme.
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Statement Closed after initial enquiries Trees 28-Nov-2025
Summary: We will not investigate Miss X’s complaint that her car was damaged by a Council owned tree. This is because it is reasonable to expect Miss X to seek a remedy in court.
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London Borough of Redbridge (25 012 984)
Statement Closed after initial enquiries Parking and other penalties 28-Nov-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect the complainant to have appealed it to the London Tribunals.
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Hyndburn Borough Council (25 013 783)
Statement Closed after initial enquiries Council tax 28-Nov-2025
Summary: We will not investigate this complaint about council tax billing as any fault by the Council has not caused a significant injustice to the complainant.
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Aria Healthcare Group LTD (25 020 404)
Statement Closed after initial enquiries Residential care 28-Nov-2025
Summary: We will not investigate this complaint about a care home declining to allow Mrs X to visit a resident. The resident is represented by her family and there is no evidence they or she wishes Mrs X to visit. Investigation would be unlikely to serve any worthwhile purpose.
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West Sussex County Council (24 008 913)
Statement Upheld Assessment and care plan 27-Nov-2025
Summary: Mr and Mrs X complained about the Council’s decision to reduce night time support. We found the Council to be at fault because it took too long to carry out a review of their care and support needs. This caused distress and uncertainty. To remedy this injustice, the Council agreed to apologise and make a symbolic payment to Mr and Mrs X. We did not find fault with the decision about the level of care.