Decision search
Your search has 56371 results
-
Wirral Metropolitan Borough Council (25 015 580)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate this complaint about how the Council responded to Mr X’s complaint and his information request. This is because it is late, there is not enough evidence of fault and there is another body better placed to consider parts of Mr X’s complaint.
-
Manchester City Council (25 015 788)
Statement Closed after initial enquiries Charging 20-Mar-2026
Summary: We will not investigate this complaint about how the Council has dealt with Mr X’s care costs. This is because we would not achieve a worthwhile outcome if we were to investigate.
-
London Borough of Waltham Forest (25 015 892)
Statement Closed after initial enquiries School transport 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr Y’s son’s blue badge application because it is unlikely we could add to the Council’s response and an investigation by the Ombudsman would unlikely achieve anything more for Mr Y.
-
West Northamptonshire Council (25 016 277)
Statement Closed after initial enquiries Planning applications 20-Mar-2026
Summary: We will not investigate Mr X & Ms Y’s complaint about the way the Council considered a planning application for the site next to their home. Planning permission was granted more than two years ago and it is too late to complain about this now. We will not investigate their complaint about the way the Council considered their reports of breaches of planning control. We have not seen enough evidence of fault in the Council’s actions to justify an investigation.
-
Wiltshire Council (25 016 283)
Statement Closed after initial enquiries Alternative provision 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s refusal to put in place alternative educational provision for her son when he was unable to attend school due to anxiety. This is because there is not enough evidence of fault by the Council.
-
Sheffield City Council (25 016 454)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate this complaint about the Council’s failure to oversee a development which allowed breaches of planning control. We have not seen enough evidence fault in the Council’s actions to justify an investigation. Nor will we investigate his complaint about a failure to provide information as it is reasonable to expect him to complain to the Information Commissioner’s Office on this matter.
-
Statement Closed after initial enquiries Planning applications 20-Mar-2026
Summary: We will not investigate this complaint about a refused planning application. This is because Mr X had the right to appeal to the Planning Inspector.
-
Sefton Metropolitan Borough Council (25 016 687)
Statement Upheld Special educational needs 20-Mar-2026
Summary: Mrs X complained the Council failed to secure suitable education for her son, Y. We find the Council at fault for failing to secure suitable education for Y for approximately 4 school terms between March 2023 and February 2025. This caused uncertainty and distress for Y and Mrs X, and meant Y missed out on special educational provision during a key stage of his education. The Council has agreed to apologise and make a symbolic payment to remedy the injustice caused.
-
Durham County Council (25 016 783)
Statement Closed after initial enquiries Other 20-Mar-2026
Summary: We will not investigate Miss X’s complaint about how the Council considered her safeguarding referral regarding her child because there is insufficient evidence of fault. We will not investigate how the Council considered Miss X’s complaint because the tests in our Assessment Code are not met.
-
London Borough of Haringey (25 016 827)
Statement Closed after initial enquiries Cemeteries and crematoria 20-Mar-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s supervision of a cemetery maintenance contract. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mrs X could not have complained to us sooner.