Decision search
Your search has 52463 results
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Lincolnshire County Council (24 023 194)
Statement Closed after initial enquiries Other 14-May-2025
Summary: We will not investigate this complaint about Council spending on a footpath as this impacts all or most of the people in the Council area and is not therefore within our legal remit.
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London Borough of Croydon (24 023 228)
Statement Upheld Parking and other penalties 14-May-2025
Summary: We will not investigate this complaint about a Penalty Charge Notice because the Council will make a symbolic payment to the complainant.
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Surrey County Council (24 023 391)
Statement Closed after initial enquiries Child protection 14-May-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s child protection action as it is unlikely we could significantly add to the Council’s replies to her complaint.
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London Borough of Hillingdon (25 000 648)
Statement Closed after initial enquiries Highway repair and maintenance 14-May-2025
Summary: We will not investigate this complaint the Council has breached its duties under the Highways Act 1980, by not maintaining Mr Y’s road. Mr Y has an alternative legal remedy to apply to the Magistrates Court for an order, requiring the Council to carry out the work, and it would be reasonable to expect him to use this alternative legal remedy.
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Leicester City Council (25 000 719)
Statement Closed after initial enquiries Homelessness 14-May-2025
Summary: We will not investigate this complaint about the Council’s decision to end its homelessness duty. It was reasonable for Miss X to ask for a review of the decision and she has now done so.
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Maidstone Borough Council (25 001 274)
Statement Closed after initial enquiries Elections and electoral register 14-May-2025
Summary: We cannot investigate this complaint about the administration of a postal vote as this matter is not within our legal remit. Mr X’s concerns about data protection are best dealt with by the Information Commissioner’s Office. We will not investigate the Council's complaint handling as in isolation this does not cause Mr X a level of injustice that would warrant our further involvement
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Buckinghamshire Council (25 002 494)
Statement Closed after initial enquiries Highway repair and maintenance 14-May-2025
Summary: We will not investigate Miss C’s complaint that her car was damaged due to the Council’s failure to maintain a road. This is because it is reasonable for Miss C to take the Council to court.
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Derby City Council (23 008 547)
Report Upheld School transport 14-May-2025
Summary: Ms X, Ms Y and Ms Z complained about the Council’s offer of transport support for their children via a personal travel budget (PTB), rather than providing a vehicle, and about the handling of their subsequent transport appeals. They complained the Council’s decision to offer a PTB was impractical and unaffordable for their individual circumstances. Their children all have Education, Health and Care (EHC) Plans and are older than 16.
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Derby City Council (23 009 736)
Report Upheld School transport 14-May-2025
Summary: Ms X, Ms Y and Ms Z complained about the Council’s offer of transport support for their children via a personal travel budget (PTB), rather than providing a vehicle, and about the handling of their subsequent transport appeals. They complained the Council’s decision to offer a PTB was impractical and unaffordable for their individual circumstances. Their children all have Education, Health and Care (EHC) Plans and are older than 16.
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Derby City Council (23 013 529)
Report Upheld School transport 14-May-2025
Summary: Ms X, Ms Y and Ms Z complained about the Council’s offer of transport support for their children via a personal travel budget (PTB), rather than providing a vehicle, and about the handling of their subsequent transport appeals. They complained the Council’s decision to offer a PTB was impractical and unaffordable for their individual circumstances. Their children all have Education, Health and Care (EHC) Plans and are older than 16.