Decision search
Your search has 57387 results
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Greater Manchester Combined Authority (25 020 808)
Statement Closed after initial enquiries Other 20-Apr-2026
Summary: We cannot investigate this complaint about the authority’s response to a complaint against police. This is because the substantive matter relates to the investigation of crime and the law does not allow us to consider such complaints.
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Essex County Council (25 020 963)
Statement Closed after initial enquiries Other 20-Apr-2026
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her request to refund the deposit she paid for her wedding ceremony after she cancelled it. This is because there is insufficient evidence of fault by the Council to warrant an investigation.
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Nottingham City Council (25 021 223)
Statement Closed after initial enquiries Council tax 20-Apr-2026
Summary: We will not investigate this complaint about the Council’s communication of Council Tax arrears and action that the Council has taken to enforce payment of arrears. This is because further investigation of the Council’s communication would not lead to another outcome or add to the Council’s response. We are unlikely to find fault with the Council’s action in enforcing payment.
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London Borough of Wandsworth (25 021 228)
Statement Closed after initial enquiries Council tax support 20-Apr-2026
Summary: We will not investigate this complaint about Mr X’s Tax Account. This is because further investigation would not lead to a different outcome and there is a right of appeal to a Valuation Tribunal.
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Royal Borough of Windsor and Maidenhead Council (25 021 731)
Statement Closed after initial enquiries Special educational needs 20-Apr-2026
Summary: We will not investigate this complaint about the Council’s delay processing the transfer of an Education and Health Care Plan. This is because any injustice is not significant enough to justify our involvement.
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Transport for London (25 021 822)
Statement Closed after initial enquiries Parking and other penalties 20-Apr-2026
Summary: We cannot investigate Ms X’s complaint about not receiving Transport for London’s rejection of her representations against a penalty charge notice because Ms X has taken the matter to court. We will not investigate Ms X’s complaint about Transport for London’s escalation of the case after her unsuccessful appeal to London Tribunals because there is not enough evidence of fault.
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London Borough of Newham (25 022 046)
Statement Upheld Other 20-Apr-2026
Summary: We will not investigate Miss X’s complaint about poor communication from the Council and a delay in responding to her complaint. We are satisfied with the actions the Council has taken, and we consider them to be a reasonable and proportionate remedy.
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Cheshire East Council (25 020 481)
Statement Closed after initial enquiries Safeguarding 20-Apr-2026
Summary: We will not investigate Mr X’s complaint about the conduct of social workers during a home visit. There is no worthwhile outcome achievable by our involvement and his concerns are better placed with Social Work England.
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Cannock Chase District Council (25 020 593)
Statement Closed after initial enquiries Leisure and culture 20-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council continuing to ban him from his local leisure centre. This is because there is not enough evidence of fault.
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London Borough of Ealing (25 020 659)
Statement Closed after initial enquiries Special educational needs 20-Apr-2026
Summary: We will not investigate this complaint about the Council’s delay transferring an Education and Health Care Plan. This is because we are unlikely to add anything further to the Council’s response.