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  • London Borough of Redbridge (25 022 351)

    Statement Closed after initial enquiries Trees 19-Feb-2026

    Summary: We will not investigate Miss X’s complaint about damage to her property caused by a Council owned tree. This is because it is reasonable for Miss X to take the matter to court.

  • Oadby & Wigston Borough Council (25 022 802)

    Statement Closed after initial enquiries Other 19-Feb-2026

    Summary: We will not investigate this complaint about the Council’s handling of requests for information. The Information Commissioner is better placed to consider and decide the matter.

  • Suffolk County Council (25 015 259)

    Statement Closed after initial enquiries Street furniture and lighting 19-Feb-2026

    Summary: We will not investigate this complaint about the Council not removing unauthorised flags from street furniture. This is because we are unlikely to find evidence of fault.

  • London Borough of Richmond upon Thames (25 015 527)

    Statement Closed after initial enquiries Council tax 19-Feb-2026

    Summary: We will not investigate this complaint about the Council’s handling of Miss X’s council tax. This is because the injustice is not significant enough to warrant investigation.

  • Bournemouth, Christchurch and Poole Council (25 015 989)

    Statement Closed after initial enquiries Other 19-Feb-2026

    Summary: We will not investigate this complaint about the Council’s decision not to investigate Mr X’s concerns. There is not enough evidence of fault to justify investigating.

  • Gloucestershire County Council (25 016 741)

    Statement Closed after initial enquiries Other 19-Feb-2026

    Summary: We will not investigate Mrs X’s complaint about data matters because they are best considered and decided by the Information Commissioner’s Office. We will not investigate Mrs X’s complaint about the Council’s use of its Unacceptable Behaviour Policy. This is because this has not yet been considered via the Council’s complaints procedure.

  • Royal Borough of Greenwich (25 017 130)

    Statement Closed after initial enquiries Other 19-Feb-2026

    Summary: We cannot investigate Ms X’s complaint about the Council’s management of its property. This is because we cannot investigate complaints about the management of social housing by a council acting as a social landlord.

  • Royal Borough of Windsor and Maidenhead Council (25 014 399)

    Statement Closed after initial enquiries Disabled facilities grants 19-Feb-2026

    Summary: We will not investigate this complaint about the Council’s delay in processing Mrs X’s disabled facilities grant. This is because the complaint is late. We will not investigate Mrs X’s complaint regarding the Council’s policy regarding disabled facilities grant because an investigation would be unlikely to find fault with the Council’s actions.

  • Shropshire Council (25 014 741)

    Statement Closed after initial enquiries Other 19-Feb-2026

    Summary: We cannot investigate part of Miss X’s complaint about the decision not to authorise holidays for her children during term-time. The decision was made by a school, and the law says we cannot investigate. We will not investigate the remainder of Miss X’s complaint about the Council’s involvement in issuing penalty notices for non-attendance at school because there is not enough evidence of fault.

  • Durham County Council (25 014 794)

    Statement Closed after initial enquiries Other 19-Feb-2026

    Summary: We cannot investigate this complaint about the Council’s children’s services involvement with Mr X’s family. The matters complained about were either considered by a court which the law says we cannot consider or are closely linked to matters that have been or could have been raised during court proceedings that we will not investigate.

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