Decision search
Your search has 52967 results
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Plymouth City Council (25 000 105)
Statement Closed after initial enquiries Charging 16-Jul-2025
Summary: We will not investigate this complaint about the care and support provided to Mrs B’s late mother by two different residential care providers commissioned by the Council. There is not enough evidence of fault to justify investigating and we cannot achieve the outcome Mrs B wants.
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Nottinghamshire County Council (25 000 357)
Statement Closed after initial enquiries Special educational needs 16-Jul-2025
Summary: We will not investigate this complaint about Education, Health and Care planning for a child. Mr X has appealed to the Tribunal about the content of the Plan so we cannot investigate this. We will not investigate the Council’s response to his request for a re-assessment of the child’s needs. The Council has upheld his complaint, provided a suitable remedy and acted to improve its service. It is unlikely an investigation would lead to a different outcome.
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Royal Borough of Kensington & Chelsea (25 000 389)
Statement Closed after initial enquiries Allocations 16-Jul-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Charnwood Borough Council (25 000 474)
Statement Closed after initial enquiries Licensing 16-Jul-2025
Summary: We will not investigate Mrs X’s complaint about changes to the licence conditions at a park home. This is because there is insufficient evidence of fault by the Council and an investigation would not lead to a different outcome.
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Isle of Wight Council (25 000 618)
Statement Closed after initial enquiries Other 16-Jul-2025
Summary: We will not investigate this complaint about the frequency of the Council issuing Planning Contravention Notices. This is because there is not enough evidence of fault to justify investigating.
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Ashfield District Council (25 000 767)
Statement Closed after initial enquiries Antisocial behaviour 16-Jul-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her reports of anti-social behaviour. There is insufficient evidence of fault to warrant an investigation.
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Salford City Council (25 003 186)
Statement Closed after initial enquiries Parking and other penalties 16-Jul-2025
Summary: We cannot investigate this complaint about a Penalty Charge Notice. Miss X used her right to submit an out of time witness statement to the Traffic Enforcement Centre. Although unsuccessful, we cannot consider the matter as well.
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London Borough of Hounslow (25 003 299)
Statement Closed after initial enquiries Transport 16-Jul-2025
Summary: We will not investigate this complaint about an unsuccessful application for a disabled person’s Freedom Pass. This is because there is insufficient evidence of fault by the Council.
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London Borough of Islington (25 003 909)
Statement Closed after initial enquiries Child protection 16-Jul-2025
Summary: We will not investigate Miss X’s complaint about the allocated social worker’s handling of her child’s case. This is because there is no sign of fault in the Council’s decision not to consider her complaint whilst the case is subject to ongoing court proceedings.
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Royal Borough of Kingston upon Thames (25 004 086)
Statement Closed after initial enquiries Refuse and recycling 16-Jul-2025
Summary: We will not investigate Miss X’s complaint about the Council’s poor communication regarding a policy change to charge for replacement bins. This is because Miss X was not caused a significant injustice.