Decision search
Your search has 53740 results
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Dacorum Borough Council (24 015 859)
Statement Upheld Noise 09-Sep-2025
Summary: We have no grounds to criticise the Council’s decision that a noise does not amount to a statutory nuisance. However, there was fault by the Council, because it has considered irrelevant factors as part of its decision-making. This did not cause an injustice to the complainant, but the Council has agreed to issue guidance to its staff.
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London Borough of Haringey (25 002 948)
Statement Closed after initial enquiries Child protection 09-Sep-2025
Summary: We will not investigate Ms M’s complaint about a child protection plan because there is no evidence of fault which would justify an investigation.
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London Borough of Sutton (25 003 211)
Statement Closed after initial enquiries Special educational needs 09-Sep-2025
Summary: We will not investigate Miss X’s complaint about how the Council carried out a review of her child’s Education Health and Care Plan. This is because it is reasonable for Miss X to use her right of appeal against the contents of the plan. Investigation into other matters would not lead to a different outcome.
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East Sussex County Council (25 003 305)
Statement Closed after initial enquiries Assessment and care plan 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s actions in placing Mr X in a supported living property. There is not enough evidence of fault in the care provided to Mr X to warrant investigation by us.
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South Hams District Council (25 003 329)
Statement Closed after initial enquiries Enforcement 09-Sep-2025
Summary: We will not investigate this complaint about the Council’s failures to address Mrs X’s concerns about development at her neighbour’s property. We have seen no reason to investigate matters we have previously considered. In addition, the part of the complaint about the Council’s decision to grant planning permission for her neighbour’s replacement conservatory is made too late.
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Leeds City Council (25 003 473)
Statement Upheld Special educational needs 09-Sep-2025
Summary: We will not investigate Mr X’s complaint about delays in producing an Education Health and Care Plan as the Council has agreed to a proportionate way to resolve the complaint.
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Kirklees Metropolitan Borough Council (25 003 603)
Statement Closed after initial enquiries Councillor conduct and standards 09-Sep-2025
Summary: We will not investigate this complaint about the decision of the Council’s Monitoring Officer on a complaint against a councillor. There is insufficient evidence of fault in the way the decision was made, and it would not be a good use of our resources to investigate the subsequent corporate complaint process in isolation.
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London Borough of Enfield (25 003 627)
Statement Closed after initial enquiries Council tax 09-Sep-2025
Summary: We will not investigate Miss X’s complaint about the Council’s pursuit of Council Tax arrears. It is reasonable to expect Miss X to appeal to the Valuation Tribunal any liability disagreement. It is unlikely we will achieve a significantly different remedy than the Council has provided for the recovery action it accepts it should not have taken.
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Bedford Borough Council (25 003 628)
Statement Upheld Safeguarding 09-Sep-2025
Summary: We will not investigate this complaint because the Council accepted it was at fault and provided a proportionate remedy for the injustice caused when it responded to Mr B’s complaint about temporary accommodation it placed him in. Further investigation would not lead to a different outcome.
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London Borough of Barnet (25 003 738)
Statement Closed after initial enquiries Special educational needs 09-Sep-2025
Summary: We will not investigate Ms X’s complaint about how the Council dealt with matters concerning her child’s Education Health and Care Plan. This is because an investigation by the Ombudsman would not add to the one carried out by the Council.