Decision search
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Statement Closed after initial enquiries Highway repair and maintenance 20-Feb-2026
Summary: We will not investigate Miss X’s complaint about a highway drainage matter. This is because it is reasonable to expect Miss X to pursue the matter through the courts.
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Peterborough City Council (25 016 186)
Statement Closed after initial enquiries Council tax 20-Feb-2026
Summary: We will not investigate this complaint about council tax recovery. This is because not enough injustice to warrant our involvement.
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High Peak Borough Council (25 016 229)
Statement Closed after initial enquiries Council tax 20-Feb-2026
Summary: We will not investigate this complaint about council tax. This is because the complaint is late and there is no good reason for this.
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Bristol City Council (25 014 393)
Statement Closed after initial enquiries Other 20-Feb-2026
Summary: We will not investigate this complaint about the Council’s interpretation of a decision by the Supreme Court in relation to the Equality Act 2010. We cannot determine a point of law and it is reasonable for Ms X to challenge the Council’s implementation of the ruling in the courts.
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Statement Closed after initial enquiries Antisocial behaviour 20-Feb-2026
Summary: We will not exercise discretion to investigate this complaint about the Council’s failure to take sufficient action over noise nuisance and anti- social behaviour in Mr X’s neighbourhood. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Bristol City Council (25 015 032)
Statement Closed after initial enquiries Other 20-Feb-2026
Summary: We will not investigate this complaint about the Council’s delay responding via its professional escalation process about contractual issues. The issues have been resolved since Miss B complained to us. There is no worthwhile outcome achievable by our investigation.
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Cheshire West & Chester Council (25 013 949)
Statement Closed after initial enquiries Trading standards 20-Feb-2026
Summary: We will not investigate Miss X’s complaint about the Council’s handling of concerns about a local trader. This is because the Council’s actions did not cause Miss X significant injustice. The injustice she claims stems from the actions of the trader and we could not hold the Council responsible for this or say it must reimburse Miss X for her loss.
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Birmingham City Council (25 014 236)
Statement Closed after initial enquiries Private housing 20-Feb-2026
Summary: We cannot investigate Mr X’s complaint about the Council’s decision to issue him a financial penalty. This is because he has appealed to the Tribunal and there is no worthwhile outcome achievable by our investigation.
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South Holland District Council (25 024 723)
Statement Closed after initial enquiries Noise 20-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a noise complaint. This is because further investigation is unlikely to find evidence of fault in the Council’s actions.
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Warwick District Council (25 027 050)
Statement Closed after initial enquiries Allocations 20-Feb-2026
Summary: We will not investigate this complaint about Mr X’s housing issues. Most of the issues raised are not within the scope of matters we can investigate, and the issue which is for this office is unlikely to result in a worthwhile outcome if we were to investigate.