Decision search
Your search has 55884 results
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London Borough of Southwark (25 014 808)
Statement Closed after initial enquiries Parking and other penalties 19-Feb-2026
Summary: We cannot investigate Mr X’s complaint about the Council sending three Penalty Charge Notices to his previous address. This is because he has already appealed to the Traffic Enforcement Centre for the Penalty Charge Notices, therefore the matter is outside our jurisdiction. We will not investigate his complaint the Council did not take his vulnerabilities into account before taking enforcement action. There is not enough evidence of fault to justify an investigation.
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Bristol City Council (25 015 217)
Statement Closed after initial enquiries Council tax 19-Feb-2026
Summary: We will not investigate this complaint about a council tax summons, liability order proceedings and the Council’s enforcement agent. This is because we cannot investigate court actions. There is not enough evidence of fault regarding the enforcement agent’s authority to act on behalf of the Council.
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London Borough of Lambeth (25 013 969)
Statement Closed after initial enquiries Licensing 19-Feb-2026
Summary: We will not investigate this complaint about the Council’s failure to issue a temporary notice for a selective licensing scheme. Further investigation would not lead to a different outcome.
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North East Lincolnshire Council (25 014 000)
Statement Closed after initial enquiries Council tax 19-Feb-2026
Summary: We will not investigate this complaint about how the Council has handled Ms X's mother's council tax liability. This is because there is no worthwhile outcome achievable by doing so.
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Hertfordshire County Council (25 014 003)
Statement Closed after initial enquiries Safeguarding 19-Feb-2026
Summary: We will not investigate Mr and Mrs X’s complaint about the Council’s social worker reporting them to the Office of the Public Guardian. This is mostly because there is not enough evidence of fault by the Council and further investigation by us is unlikely to achieve a worthwhile outcome.
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North Yorkshire Council (25 014 129)
Statement Closed after initial enquiries Special educational needs 19-Feb-2026
Summary: We cannot investigate this complaint about school fees Ms X incurred, after the Council named a different school in an Education, Health, and Care Plan. Ms X appealed the Council’s decision to a Tribunal, and the law does not allow us to investigate. Additionally, we will not investigate earlier complaints about education provision. This is because these are late and there are no good reasons why it could not have been raised sooner.
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Manchester City Council (25 014 260)
Statement Closed after initial enquiries Child protection 19-Feb-2026
Summary: We cannot investigate this complaint about the Council’s handling of children’s care arrangements. The decision about care of the children was made by a court, and the law prevents us from investigating.
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Birmingham City Council (25 023 320)
Statement Closed after initial enquiries Other 19-Feb-2026
Summary: We will not investigate this complaint about how the Coroner’s Office handled the inquest. These matters are not administrative functions of the Council, so they fall outside our jurisdiction.
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Bath and North East Somerset Council (25 025 788)
Statement Closed after initial enquiries Other 19-Feb-2026
Summary: Ms M complains about kinship care. We will not investigate Ms M’s complaint now because there is not enough evidence of fault in the complaints process to justify our involvement, and it would be in Ms M’s interest to complete the statutory children’s complaints process. Ms M wants a swift resolution to her complaint. We cannot achieve the outcome she wants.
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Durham County Council (25 027 036)
Statement Closed after initial enquiries Charging 19-Feb-2026
Summary: We will not investigate this complaint about the Council’s decision not to complete a continuing healthcare checklist. There is not enough evidence of fault to justify investigating.