Decision search
Your search has 53740 results
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London Borough of Croydon (25 001 929)
Statement Closed after initial enquiries Allocations 14-Sep-2025
Summary: We will not investigate this complaint about the suitability of Mr X’s temporary accommodation and the Council’s decision about what priority to give Mr X’s application for social housing. Mr X has a right of appeal to court about the suitability of his accommodation which he can use. It is unlikely an investigation would find fault in the Council’s decision about social housing priority.
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Newcastle upon Tyne City Council (25 002 727)
Statement Closed after initial enquiries Charging 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to properly explain Mr X’s care charges. This is because it relates to events that took place more than 12 months ago and it would have been reasonable for Mr X to bring the complaint to us earlier. In addition, if we did exercise discretion to investigate the complaint, we would be unlikely to find fault with the Council’s actions.
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Brighton & Hove City Council (24 022 783)
Statement Closed after initial enquiries Homelessness 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s delay in issuing a homelessness review decision. It was reasonable for Mr X to challenge the final decision by appealing to the court. There is insufficient injustice caused by the delay to warrant an investigation.
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London Borough of Sutton (25 005 550)
Statement Closed after initial enquiries Special educational needs 14-Sep-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s decision not to carry out an Education Health and Care needs assessment. This is because she has used her right of appeal to a tribunal. Other matters have not caused a significant enough injustice to warrant investigation.
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Rugby Borough Council (25 005 561)
Statement Closed after initial enquiries Planning applications 14-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision to grant planning permission for a retrospective planning application. The complaint is made too late and we have seen no reason why Mrs X could not have contacted us much sooner.
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Staffordshire County Council (25 005 833)
Statement Closed after initial enquiries Child protection 14-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s actions while his children were in foster care. This is because decisions about the children’s future are for the court, and it would be disproportionate to look at the remaining issues separately.
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Wakefield City Council (25 005 909)
Statement Closed after initial enquiries Highway repair and maintenance 14-Sep-2025
Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating.
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Transport for London (25 006 147)
Statement Closed after initial enquiries Other 14-Sep-2025
Summary: We will not investigate this complaint about charges for the Ultra Low Emission Zone because we are satisfied with the actions the Authority has taken, and any remaining injustice is not significant enough to warrant investigation.
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Epping Forest District Council (25 006 188)
Statement Closed after initial enquiries Managing council tenancies 14-Sep-2025
Summary: We will not investigate this complaint about the Council not repairing the complainant’s neighbour’s fence. The neighbour is a tenant of the Council, and the law bars us from investigating the Council’s actions as a provider of social housing.
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Bristol City Council (25 006 201)
Statement Closed after initial enquiries Parking and other penalties 14-Sep-2025
Summary: We cannot investigate this complaint about a penalty charge notice. This is because Miss X has used her right of appeal against the penalty charge notice. The Council has also paid a partial refund to Miss X to recognise the incorrect information it gave to her.