East Riding of Yorkshire Council (25 021 308)

Category : Planning > Planning applications

Decision : Closed after initial enquiries

Decision date : 14 Apr 2026

The Ombudsman's final decision:

Summary: We will not investigate this complaint about a planning application because there is a right of appeal to Planning Inspector.

The complaint

  1. Mr X complains that the Council failed to properly consider his planning application

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The Ombudsman’s role and powers

  1. The law says we cannot normally investigate a complaint when someone can appeal to a government minister. However, we may decide to investigate if we consider it would be unreasonable to expect the person to appeal. (Local Government Act 1974, section 26(6)(b), as amended)
  2. The Planning Inspector acts on behalf of the responsible Government minister. The Planning Inspector considers appeals about:
  • Delay – usually over eight weeks – by an authority in deciding an application for planning permission
  • A decision to refuse planning permission
  • Conditions placed on planning permission
  • A planning enforcement notice.

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How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. Mr X made a planning application in 2024 for exterior work to his property. The planning application was refused because of the effect upon the area.
  2. Mr X argues that he should have been allowed to submit further evidence to support his planning application.
  3. Mr X had a right of appeal to a Planning Inspector who can consider the merits of the original planning application. I see no reason why such an appeal could not have been made and so the complaint is out of jurisdiction.

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Final decision

  1. We will not investigate Mr X’s complaint because he had a right of appeal to a Planning Inspector.

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Investigator's decision on behalf of the Ombudsman

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