Decision search
Your search has 55884 results
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Hertfordshire County Council (25 014 544)
Statement Closed after initial enquiries Special educational needs 23-Feb-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s handling of her child’s Education, Health and Care Plan. Part of the complaint is late, and it was reasonable for Mrs X to complain sooner. It was reasonable for Mrs X to use her right of appeal if she wanted to challenge the content of her child’s current plan.
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City of Bradford Metropolitan District Council (25 014 552)
Statement Closed after initial enquiries Special educational needs 23-Feb-2026
Summary: We will not investigate this complaint about delays in the Council responding to Mr X’s request for it to consult with an educational setting. The Council already apologised and acted to correct the error. An investigation is unlikely to achieve anything further.
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South Cambridgeshire District Council (25 014 602)
Statement Closed after initial enquiries Council tax 23-Feb-2026
Summary: We will not investigate Mr X’s complaint about the Council’s application of the empty home premium. It would be reasonable for Mr X to appeal to the Valuation Tribunal.
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Manchester City Council (25 014 746)
Statement Closed after initial enquiries Council house sales and leaseholders 23-Feb-2026
Summary: We will not exercise discretion to not investigate this complaint about the Council’s advice to cancel a Right to Buy application in 2024. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Warwickshire County Council (25 014 913)
Statement Closed after initial enquiries School transport 23-Feb-2026
Summary: We will not investigate Mr F’s complaint about school transport for his daughter because there is not enough evidence of fault to justify an investigation, and nothing we could add to the Council’s response to his complaint.
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Bournemouth, Christchurch and Poole Council (25 014 941)
Statement Closed after initial enquiries Planning applications 23-Feb-2026
Summary: We will not investigate this complaint about the Council’s decision to approve planning permission. It is unlikely investigation would find enough evidence of fault by the Council.
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Hartlepool Borough Council (25 015 031)
Statement Closed after initial enquiries Other 23-Feb-2026
Summary: We will not investigate X’s complaint about the Council identifying them incorrectly and its decision about X’s contact with the Council. This is because we cannot add to the Council’s previous investigation and there is insufficient evidence of fault by the Council.
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Statement Closed after initial enquiries Special educational needs 23-Feb-2026
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s request it assess his child for an Education, Health and Care Plan. An investigation would not add anything to the Council’s response or achieve a different outcome. The injustice is also not significant enough to warrant an investigation.
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Statement Closed after initial enquiries Special educational needs 23-Feb-2026
Summary: We will not investigate this complaint about the Council’s actions following an appeal to the Tribunal. The injustice to Mr X is not significant enough to warrant our involvement.
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Darlington Borough Council (25 015 142)
Statement Closed after initial enquiries Other 23-Feb-2026
Summary: We will not investigate this complaint about enforcement action taken by the Council because of an obstruction on a footpath, or how it considered Mr X’s request for reasonable adjustments. There is not enough evidence of fault by the Council to warrant our involvement.