Decision search
Your search has 56922 results
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Liverpool City Council (25 021 112)
Statement Closed after initial enquiries Council tax 16-Apr-2026
Summary: We will not investigate this complaint about council tax banding delays and recovery action. This is because the banding delay complaint is late. There is not enough evidence of fault or significant injustice in other matters to warrant our involvement.
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Barnsley Metropolitan Borough Council (25 021 431)
Statement Closed after initial enquiries Council tax support 16-Apr-2026
Summary: We will not investigate this complaint about changes to Ms X’s council tax support. This is because there is not enough evidence of fault by the Council to warrant investigation.
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London Borough of Newham (25 021 630)
Statement Closed after initial enquiries Housing benefit and council tax benefit 16-Apr-2026
Summary: We will not investigate this complaint about a housing benefit overpayment. This is because it is reasonable to expect the complainant to use her right of appeal to a tribunal.
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Statement Closed after initial enquiries Assessment and care plan 16-Apr-2026
Summary: We cannot investigate Mr X’s complaint about how the Council denied his opportunity to live independently as it is linked to matters decided by the courts. The law prevents us from investigating such matters.
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Devon County Council (25 024 626)
Statement Upheld Special educational needs 16-Apr-2026
Summary: We found fault with the Council delaying by ten weeks outside the statutory timescales in reviewing Mr X’s child’s Education, Health and Care Plan. We did not find this caused a significant personal injustice to Mr X or his child. We did not find fault with the educational provision put in place by the Council.
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Lancashire County Council (25 029 546)
Statement Closed after initial enquiries Street furniture and lighting 16-Apr-2026
Summary: We will not investigate this complaint about the Council’s removal of street lighting columns from the highway near Miss X’s home. There is insufficient evidence of fault which would warrant an investigation.
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Brighton & Hove City Council (25 030 825)
Statement Closed after initial enquiries Parking and other penalties 16-Apr-2026
Summary: We cannot investigate this complaint about a parking penalty charge notice. Mr X appealed it to the independent tribunal and the matter is therefore no longer within our legal remit.
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London Borough of Barking & Dagenham (25 031 289)
Statement Closed after initial enquiries Parking and other penalties 16-Apr-2026
Summary: We will not investigate this complaint about the Council’s enforcement of a parking penalty charge notice as it is unlikely we will find fault by it.
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Essex County Council (25 031 535)
Statement Closed after initial enquiries Street furniture and lighting 16-Apr-2026
Summary: We will not investigate Miss D’s complaint that the Council is taking too long to fix a streetlight outside her home. This is because an investigation is unlikely to add to the Council’s own investigation.
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Staffordshire County Council (25 031 719)
Statement Closed after initial enquiries Highway repair and maintenance 16-Apr-2026
Summary:
Summary: We will not investigate Mr X’s complaint about flooding and the subsequent deterioration of the public highway near his home. There is no significant personal injustice to Mr X which would justify an investigation, and our involvement would not lead to a different outcome. It is reasonable for Mr X to pursue the matter in court if he believes the Council has failed to maintain the public highway.