Summary: We cannot investigate this complaint about a parking penalty charge notice. Mr X appealed it to the independent tribunal and the matter is therefore no longer within our legal remit.

The complaint

1. Mr X complains the Council unfairly issued him with a parking penalty charge notice (PCN) and that it did not disclose information to the Traffic Penalty Tribunal (TPT) that would have supported Mr X’s appeal against the PCN.

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The Ombudsman’s role and powers

2. We cannot investigate a complaint if someone has appealed to a tribunal about the matter. (Local Government Act 1974, section 26(6), as amended)

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How I considered this complaint

3. I considered information provided by the complainant.
4. I considered the Ombudsman’s Assessment Code.

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My assessment

5. Since Mr X used his right of appeal to the TPT, we can no longer investigate.
6. Mr X would need to take up his concerns about the Council’s input into the appeal with the TPT.

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Final decision

7. We cannot investigate Mr X’s complaint because it is no longer within our remit since Mr X appealed the PCN to the TPT.

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Investigator's decision on behalf of the Ombudsman