Decision search
Your search has 56922 results
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Swindon Borough Council (25 017 341)
Statement Closed after initial enquiries Fostering 15-Apr-2026
Summary: We will not investigate part of Mr X and Mrs Y’s complaint about an overpayment for fostering allowance because the Council apologised and cancelled its request for repayment. An investigation is unlikely to achieve any additional outcome. We cannot investigate part of the complaint about the Council’s response to their Subject Access Request because Mr X and Mrs Y have taken the matter to court, and the law says we cannot investigate. We will not investigate the Council’s complaint handling because the tests in our Assessment Code are not met.
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Bournemouth, Christchurch and Poole Council (25 017 681)
Statement Closed after initial enquiries Child protection 15-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council’s response to safeguarding concerns he raised because there is insufficient evidence of fault and he has not suffered a personal injustice.
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Royal Borough of Greenwich (25 017 786)
Statement Closed after initial enquiries Councillor conduct and standards 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a code of conduct complaint against a councillor. There is insufficient evidence of fault directly causing the complainant a significant personal injustice.
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Tameside Metropolitan Borough Council (25 018 182)
Statement Closed after initial enquiries Child protection 15-Apr-2026
Summary: We will not investigate part of Mr X’s complaint about the conduct of a social worker because Social Work England is better placed to consider a social worker’s professional conduct and because we cannot achieve the outcome Mr X wants. We will not investigate the remainder of Mr X’s complaint about the Council’s involvement with his family because the issues will likely be considered by a court.
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London Borough of Barnet (25 018 218)
Statement Closed after initial enquiries Special educational needs 15-Apr-2026
Summary: We cannot investigate this complaint about the Council’s provision of support in the complainant’s children’s Education Health and Care plans. This is because the complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and the Courts have decided the Ombudsman cannot intervene where the right to appeal has been used.
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South Gloucestershire Council (25 018 365)
Statement Closed after initial enquiries Planning applications 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s handling of a planning application. The alleged fault has not yet caused the complainant a significant personal injustice.
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London Borough of Harrow (25 018 574)
Statement Closed after initial enquiries Parking and other penalties 15-Apr-2026
Summary: We will not investigate Mr T’s complaint about a Penalty Charge Notice and subsequent enforcement action. It would have been reasonable for Mr T to use his right of appeal to the London Tribunal or submit a witness statement to the Traffic Enforcement Centre.
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South Norfolk District Council (25 018 575)
Statement Closed after initial enquiries Planning applications 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s planning decision. This is because it is unlikely we will find any fault.
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London Borough of Lambeth (25 018 660)
Statement Closed after initial enquiries Licensing 15-Apr-2026
Summary: We will not investigate Mr X’s complaint about a licence that his business is required to pay the Council. This is because his complaint is made late.
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North Yorkshire Council (25 018 722)
Statement Closed after initial enquiries Highway repair and maintenance 15-Apr-2026
Summary: We will not investigate this complaint about the Council’s management of roadworks because we are unlikely to find fault in the Council’s actions to warrant an investigation by the Ombudsman. Mr Y has also not suffered significant injustice.