Decision search
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Northumberland County Council (25 010 096)
Statement Upheld Council tax 15-Dec-2025
Summary: We will not investigate this complaint about the Council’s handling of Mr X’s council tax bill. This is because we could not add to the Council’s investigation, and we cannot achieve the outcome Mr X would like.
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London Borough of Redbridge (25 012 868)
Statement Closed after initial enquiries Council tax 15-Dec-2025
Summary: We will not investigate this complaint about Mr X’s council tax liability. Mr X has the right to appeal the Council’s decision to the Valuation Tribunal. It is unlikely an investigation could add to the Council’s response in relation to the remaining issues complained about.
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West Sussex County Council (25 015 611)
Statement Upheld Special educational needs 15-Dec-2025
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Worthing Borough Council (25 015 785)
Statement Closed after initial enquiries Housing benefit and council tax benefit 15-Dec-2025
Summary: We will not investigate this complaint about Miss X’s housing benefit overpayment. Ms X’s complaint has been made late and there is no good reason to consider it now.
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Stockton-on-Tees Borough Council (25 016 340)
Statement Closed after initial enquiries Other 15-Dec-2025
Summary: We will not investigate Mr X’s complaint about a Council officer’s conduct while he was talking to a different officer. The complaint is late and there are no good reasons to investigate now.
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North Northamptonshire Council (25 017 251)
Statement Closed after initial enquiries Council tax 15-Dec-2025
Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal.
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Bedford Borough Council (25 017 402)
Statement Closed after initial enquiries Council tax 15-Dec-2025
Summary: We will not investigate this complaint about student exemption from Council tax because there is a right of appeal to a Valuation Tribunal.
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London Borough of Southwark (25 019 155)
Statement Closed after initial enquiries Council tax 15-Dec-2025
Summary: We cannot investigate this complaint about council tax liability. Mr X has already appealed to Valuation Tribunal.
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Wiltshire Council (25 019 750)
Statement Closed after initial enquiries Other 15-Dec-2025
Summary: We will not investigate this complaint about the Councils refusal to accept X’s complaint about the conduct of a councillor. X raised the complaint anonymously and there is no worthwhile outcome achievable because it is unlikely we could carry out an effective investigation.
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Durham County Council (25 020 358)
Statement Closed after initial enquiries Highway repair and maintenance 15-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision not to undertake work on a footpath. This is because there is not enough evidence of fault to justify our involvement.