Decision search
Your search has 56922 results
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Reading Borough Council (25 022 066)
Statement Closed after initial enquiries Parking and other penalties 21-Apr-2026
Summary: We will not investigate this complaint about the Council’s escalation of about a penalty charge notice. This is because Miss X can appeal to the Traffic Enforcement Centre and it reasonable for her to do so.
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Darlington Borough Council (25 022 682)
Statement Closed after initial enquiries Other 21-Apr-2026
Summary: We cannot investigate Mrs X’s complaint about the Council Social Worker or the removal of her grandchildren from her care. This is because the law does not allow us to investigate matters which are subject to court proceedings.
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Lancashire County Council (25 023 111)
Statement Closed after initial enquiries Other 21-Apr-2026
Summary: We cannot investigate Mrs X’s complaint about how the Council registered her child’s birth and handled her concerns about this. This is because the law prevents us from investigating anything that has already been considered in court.
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Surrey County Council (25 024 431)
Statement Closed after initial enquiries Highway repair and maintenance 21-Apr-2026
Summary: We will not investigate this complaint about damage to private property. This is because the courts are better placed to consider the complaint.
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North Tyneside Metropolitan Borough Council (25 025 021)
Statement Closed after initial enquiries Other 21-Apr-2026
Summary: We cannot investigate Mr X’s complaint relating to his concerns about use of Coroner’s official documentation. This is because these matters are not an administrative function of the Council and the law does not allow us to investigate.
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Lancashire County Council (25 025 242)
Statement Closed after initial enquiries Other 21-Apr-2026
Summary: We will not investigate Mr X’s concerns about the Councils’ social worker and his complaint about the Council’s complaint handling procedures. There is another agency which can investigate his concerns about the social worker’s conduct. We will not investigate his concerns about the Council’s complaint handling alone if we are not going to investigate any substantives issues.
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London Borough of Hammersmith & Fulham (25 025 811)
Statement Closed after initial enquiries Safeguarding 21-Apr-2026
Summary: We will not investigate Mr X’s complaint about the Council refusing to initiate a safeguarding investigation in relation to his mother, Mrs Y. This is because there is insufficient evidence of fault by the Council.
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Birmingham City Council (25 028 458)
Statement Closed after initial enquiries Other 21-Apr-2026
Summary: We will not investigate Mr X’s complaint that the Council lost his property and has pursued him for unpaid fees after he relinquished his market stall in 2022. This is because his complaint is made late.
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London Borough of Croydon (25 030 385)
Statement Closed after initial enquiries Highway repair and maintenance 21-Apr-2026
Summary: We will not investigate Miss B’s complaint that the Council is failing to maintain the road where she lives. This is because it is reasonable for Miss B to apply to court for an order requiring the Council to repair the road.
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Preston City Council (25 030 611)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a valuation tribunal.