Decision search
Your search has 56922 results
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London Borough of Haringey (25 020 431)
Statement Closed after initial enquiries Leisure and culture 21-Apr-2026
Summary: We will not investigate this complaint about the Council’s decision to terminate Miss X’s allotment tenancy. This is because an investigation would be unlikely to find fault with the Council’s actions.
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Hartlepool Borough Council (25 020 668)
Statement Closed after initial enquiries Rights of way 21-Apr-2026
Summary: We will not investigate this complaint about restricted access on a public right of way. This is because it is late and there is not good reason to exercise direction to investigate it now.
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London Borough of Barnet (25 020 884)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate this complaint about the Council ‘s handling of Miss X’s council tax. There is not enough evidence of fault by the Council to warrant investigation.
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Birmingham City Council (25 021 093)
Statement Upheld Child protection 21-Apr-2026
Summary: We have upheld Miss X’s complaint about the Council’s handling of her complaint about its children’s services. The Council has accepted fault in the way it retained Miss X’s records and now agreed to remedy for avoidable uncertainty this creates. This provides a proportionate remedy for the injustice caused.
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Blaby District Council (25 021 323)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate Ms X’s complaint about poor communication, as there is insufficient evidence of fault to justify an investigation by the Ombudsman.
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London Borough of Lambeth (25 021 538)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate Mr X’s complaint about council tax liability. There is a right of appeal to the Valuation Tribunal which it is reasonable for him to use.
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Oldham Metropolitan Borough Council (25 021 560)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate this complaint about the Council’s pursuit of Mr X for unpaid council tax. This is because the injustice experienced is insufficient to warrant investigation.
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London Borough of Brent (25 021 722)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate Ms X’s complaint about the actions of the Council’s council tax department in 2021 and its recent decision to issue her a backdated bill for unpaid council tax. Part of the complaint is late. There is insufficient evidence of fault in its recent actions and if she disagrees with the Council’s assessment of her liability, she can appeal to the Valuation Tribunal. If she considers the Council has been negligent and should pay her damages, this is better considered by a court.
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Adur District Council (25 021 871)
Statement Closed after initial enquiries Refuse and recycling 21-Apr-2026
Summary: We will not investigate Mr X’s complaint that the Council erroneously removed his refuse bin or its response to his concerns about a refuse officer. The Council apologised and replaced the bin. An investigation is unlikely to achieve anything else. We will not investigate Mr X’s complaint about the size of the replacement bin because there is insufficient evidence of fault. We will not investigate the Council’s complaints handling because the tests in our Assessment Code are not met.
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Elmbridge Borough Council (25 021 912)
Statement Closed after initial enquiries Council tax 21-Apr-2026
Summary: We will not investigate Ms X’s complaint about inaccurate council records which led to the Council wrongly issuing council tax bills and legal notices in her name. The Council has upheld her complaint and offered a suitable remedy. It is unlikely an investigation would lead to a different outcome.