Decision search
Your search has 53738 results
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London Borough of Southwark (25 005 323)
Statement Upheld Allocations 22-Sep-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s assessment of her housing application. This is because the Council has agreed to review Mrs X’s housing application. This is an appropriate remedy and investigation by us would not be proportionate.
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Blackpool Borough Council (25 005 562)
Statement Closed after initial enquiries Council tax 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to properly respond to Mr X’s questions regarding his council tax account. This is because an investigation would be unlikely to find fault with the Council’s actions. In addition, the Valuation Tribunal is best placed to investigate matters of council tax liability.
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Oxfordshire County Council (25 007 697)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate Ms X’s complaint that the Council has shared inaccurate information about her. The Information Commissioner is better placed to deal with her complaint.
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London Borough of Hounslow (25 007 722)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to Mrs X’s representations against a penalty charge notice. This is because it would be reasonable for Mrs X to apply to the Traffic Enforcement Centre to make a late witness statement/statutory declaration.
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Kent County Council (25 007 794)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s refusal to make changes to the public highway to give Miss X safer access to a nearby village. This is because there is not enough evidence of fault by the Council or to show its actions caused Miss X significant injustice.
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Wealden District Council (25 008 411)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate this complaint about the poor state of a garage Mrs X was using as a storage facility, resulting in damage to her property. This is claim for damages and we cannot decide liability, therefore it would be reasonable for Mrs X to pursue her claim through the courts who can decide on liability.
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Calderdale Metropolitan Borough Council (25 009 263)
Statement Closed after initial enquiries School transport 22-Sep-2025
Summary: We will not investigate this complaint about the Council refusing free home-to-school transport for Ms X’s child. This is because there is not enough evidence of fault by the Council.
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Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate this complaint about damage caused to Miss X’s windscreen as it does not represent a level of injustice sufficient to warrant our further involvement.
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Kent County Council (25 010 339)
Statement Closed after initial enquiries School transport 22-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse home to school transport. It is unlikely we would find fault.
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Surrey County Council (25 012 204)
Statement Closed after initial enquiries Other 22-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with his complaint under the statutory children’s complaints procedure. This is because there is insufficient evidence of fault.