Decision search
Your search has 53738 results
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Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to refund the cost of Miss X’s parking permit. The Council’s terms and conditions clearly state annual parking permits are non-refundable under any circumstances. There is not enough evidence of fault in the Council’s handling to justify our involvement.
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London Borough of Sutton (25 007 319)
Statement Closed after initial enquiries Councillor conduct and standards 23-Sep-2025
Summary: We will not investigate this complaint about a councillor conduct complaint as Mr X is not impacted from this to a degree that would warrant our further involvement.
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Transport for London (25 007 416)
Statement Closed after initial enquiries Traffic management 23-Sep-2025
Summary: We will not investigate this complaint about Transport for London’s monitoring of traffic patterns following a road re-design. This is because we are unlikely to achieve an outcome which would warrant an investigation.
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Liverpool City Council (25 007 431)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mrs X to have made representations to the Council and appealed to the Traffic Penalty Tribunal.
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Epsom & Ewell Borough Council (25 008 756)
Statement Closed after initial enquiries Other 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about how the Council has dealt with investigations into complaints concerning harassment. This is because his complaint is made late and I see no good reason to exercise discretion and consider it now.
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Arun District Council (25 010 183)
Statement Closed after initial enquiries Councillor conduct and standards 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of a councillor conduct complaint as it is unlikely we will find fault by the Council.
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Sheffield City Council (25 011 699)
Statement Closed after initial enquiries Council tax 23-Sep-2025
Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.
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London Borough of Lambeth (25 005 643)
Statement Upheld Council tax 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s handling of Ms X’s council tax. This is because the Council has already provided a suitable remedy.
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East Riding of Yorkshire Council (25 005 737)
Statement Closed after initial enquiries Enforcement 23-Sep-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to take enforcement action against a neighbour’s structure which is in breach of planning regulations, and how it replied to his complaint and correspondence. There is not enough evidence of fault in the Council’s enforcement decision‑making process to warrant investigation. We do not investigate council complaint‑handling where we are not investigating the core issue giving rise to the complaint. We also cannot achieve the outcome he seeks.
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Birmingham City Council (25 005 752)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about A Penalty Charge Notice (PCN). The Council has accepted Mr X’s representations and transferred the liability to the hirer of the vehicle. As the issue has been resolved, further investigation would not achieve anything further.